Operations Manager Trainee

WM; Seattle (WA); Hybrid; USD 80,000 - 83,000; Full time

Benefits offered by this job

Discretionary time off

Paid sick time

401K match

Stock Purchase Plan

Paid vacation and holidays

Job summary

A logistics company seeks an Operations Manager Trainee to join a 5-month leadership development program focusing on improving operational efficiency and customer satisfaction. Ideal candidates hold a Bachelor’s degree or a high school diploma with relevant work experience. The role involves coaching frontline employees and participating in hands-on training. Benefits include discretionary time off, paid sick time, and medical insurance. Must be willing to relocate after training within the Pacific Northwest area.

Qualifications

• Bachelor’s Degree (accredited) or high school diploma/ GED with two years of relevant work experience.
• Must be at least 18 years of age.
• Valid driver's license and a clean driving record.

Responsibilities

• Provide timely and consistent touchpoints with frontline employees.
• Actively practice and seek feedback on coaching conversations.
• Develop knowledge of DOT & OSHA safety programs and systems.

Skills

Leadership

Coaching

Operational efficiency

Customer satisfaction

Education

Bachelor’s Degree or high school diploma with 2 years relevant work experience

Job description

Job Summary

Targeted Pay Range: $80,000 - $83,000. Must be open to relocation after training within the Pacific Northwest market area (Washington, Oregon, and Idaho). The Operations Manager Trainee (OMT) program is a structured 5‑month leadership development program designed to prepare you for a front‑line Operations Manager (OM) role. During training you will gain hands‑on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence. If you’re looking for a clear path into leadership, not just a job, this program is designed for you.

Essential Duties and Responsibilities

• DEVELOPING
  • Provide timely and consistent touchpoints with frontline employees.
  • Regular review of best practices to enhance daily performance.
  • Partner with Drivers and Technicians to develop job‑related skills.
  • Complete the assigned OMT training curriculum and all other assigned training.
• COACHING
  • Actively practice and seek feedback on coaching conversations.
  • Collaborate with all frontline managers to learn the day‑to‑day business operations (e.g., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers).
• OTHER
  • Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes.

Qualifications

A. Required Qualifications

• Bachelor’s Degree (accredited) or high school diploma/ GED with two (2) years of relevant work experience.
• Additional two (2) years of relevant work experience (in addition to education requirements).
• Must be at least 18 years of age.
• Legally eligible to work in the country where the position is located.
• Valid driver's license and a clean driving record throughout the duration of employment.

Physical Requirements

Combination of office and field environment, requiring standard office equipment usage. Reasonable accommodation may be made for individuals with disabilities to perform essential functions.

Benefits

Employees receive discretionary time off, up to 80 hours of paid sick time per year, and seven paid holidays. The Company also offers a leave pay policy providing up to 4 weeks of paid leave within 12 months, along with medical, dental, vision, life insurance, short‑term disability, a Stock Purchase Plan, 401K match, paid vacation, holidays, and personal days. Benefits may vary by site.