Operations Manager Trainee

WM (Waste Management); Colorado Springs (CO); On-site; USD 68,000 - 83,000; Full time

Job summary

WM is seeking experienced leaders for an Operations Manager Trainee program in Colorado Springs, CO. The 5-month onboarding exposes you to WM's operations, systems, culture, and leadership approach before transitioning into an Operations Manager role.

During onboarding you will lead frontline employees, improve operational efficiency, support safety initiatives, and drive customer satisfaction while learning WM Way.

Qualifications

• Bachelor's Degree or, in lieu of a degree, High School Diploma with two years of relevant work experience.
• 18 years of age or older; legally eligible to work in the country where the position is located.
• Valid Driver's License upon hire and a clean driving record throughout employment.

Responsibilities

• Developing and coaching frontline employees; provide timely and consistent touchpoints.
• Regular review of best practices to enhance daily performance.
• Partners with Drivers and Technicians to develop job-related skills.
• Completes the assigned OMT training curriculum and all other trainings.
• Actively practice and seek feedback on coaching conversations.
• Collaborates with frontline managers to learn day-to-day operations (e.g., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers).
• Develop knowledge of DOT & OSHA safety programs and systems; operational processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes.

Skills

Leadership

Coaching

Operations

Education

Bachelor's Degree (accredited)

High School Diploma or GED

Job description

Salary Range: $68,000 - $83,000

This opportunity is designed for experienced leaders who are ready to bring their leadership skills to WM. As part of this opportunity, you will participate in a structured 5-month leadership onboarding program designed to provide hands-on exposure to WM's operations, systems, culture, and leadership approach before transitioning into an Operations Manager role. Throughout the program, you will gain direct experience leading employees, improving operational efficiency, supporting safety initiatives, and driving customer satisfaction while developing a strong understanding of the WM Way and our day-to-day operations.

Following the 5-month onboarding, you will transition into an Operations Manager role. As an OM, you will lead and develop frontline employees while overseeing daily route operations and driving safety, performance, and service excellence.

If you're an experienced leader looking to take your operational leadership experience to build a long-term career with WM, this opportunity is designed for you!

Training Location & Placement: The 5-month onboarding will take place in Colorado Springs, CO. While we aim to place candidates into an Operations Manager role at their onboarding location, placement at that specific site is not guaranteed. Final placement is based on business needs, and candidates may be placed at a neighboring site within a reasonable commuting distance of the training location upon completion of the program.

What is the value of a WM Job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career.

We Are Always Working For A Sustainable Tomorrow: Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers.

We Are People First: The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen.

We Are Committed to Your Growth : Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.

We Are Stable: From the front line to the corporate offices, our team members perform essential and meaningful work.

We Are a Family: At WM we are over 60,000 people - from many places and many backgrounds, and it is our amazing differences that make us stronger.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

I. Job Summary

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

II. Essential Duties and Responsibilities

• DEVELOPING
• Provide timely and consistent touchpoints with frontline employees
• Regular review of best practices to enhance daily performance
• Partners with Drivers and Technicians to develop job-related skills
• Completes the assigned OMT training curriculum and all other assigned training
• COACHING
• Actively practice and seek feedback on coaching conversations
• Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
• OTHER
• Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited) or in lieu of a degree,
• High School Diploma or GED (accredited) and two (2) years of relevant work experience.
• 2 years of relevant work experience (in addition to education requirements) and
• Must be at least 18 years of age and
• Legally eligible to work in the country where the position is located
• Valid Driver's License Upon Hire and
• Must maintain a valid driver's license and clean driving record throughout the duration of employment in this position Upon Hire

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office eq