Operations Manager - State Farm Agent Team Member

Crystal Shelton - State Farm Agent; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Shelton State Farm in Broward County, FL is seeking an Operations Manager to coordinate daily operations, drive data tracking, and support customer outreach. You will partner with the agent to implement plans that improve service and efficiency while ensuring accurate documentation and compliance.

The role emphasizes maintaining calm, helpful communication, building relationships with clients, and contributing to a supportive community presence through reliable operations and growth.

Qualifications

• Experience in office or business operations preferred.
• Detail-oriented with strong organizational skills.
• Ability to multitask and communicate effectively.
• Must be able to obtain applicable state licenses.

Responsibilities

• Manage daily operational tasks and scheduling.
• Support data tracking and performance reporting.
• Assist in customer outreach and engagement activities.
• Collaborate with the agent to implement operational plans.
• Ensure documentation accuracy and compliance standards are met.

Skills

Office operations

Organizational skills

Multitasking

State licenses

Job description

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Dental insurance


• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance

You May Be a Great Fit as an Operations Manager at Shelton State Farm if:

• You have State Farm Experience


• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Broward County

At Shelton State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

An Operations Manager coordinates office processes, maintains workflow efficiency, and contributes to overall team success.

Responsibilities

• Manage daily operational tasks and scheduling.


• Support data tracking and performance reporting.


• Assist in customer outreach and engagement activities.


• Collaborate with the agent to implement operational plans.


• Ensure documentation accuracy and compliance standards are met.

Qualifications

• Experience in office or business operations preferred.


• Detail-oriented with strong organizational skills.


• Ability to multitask and communicate effectively.


• Must be able to obtain applicable state licenses.