Operations Manager, Sanitation

Staff Management | SMX; Jackson (TN); On-site; USD 61,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k) matching

Employee Stock Purchase Program

Job summary

Staff Management | SMX is seeking an Operations Manager to travel among multiple job sites in Jackson, TN, providing training and support to service teams. You will approve payroll activities and assist site forecasting and budgets, acting as a backup for managers when they are out of the office to meet strategic goals.

Regular on-site presence is required, with at least one week per month dedicated to site support.

Qualifications

• Bachelor’s degree with 4+ years of process management experience.
• 1+ years supervisory experience.
• Strong training, coaching and performance evaluation skills.
• Excellent MS Office proficiency (Excel, Outlook, PowerPoint, Word).
• Strong written and oral communication, problem solving and attention to detail.
• Ability to handle payroll approvals and budgeting support.

Responsibilities

• Regularly travel to supported sites and provide on-site support.
• Lead training and mentoring for new managers and team members.
• Assist in forecasting and budgeting processes.
• Serve as payroll approver for designated sites and ensure compliance.
• Provide backup coverage for hiring managers during travel or absence.
• Maintain operational continuity across sites.

Skills

Leadership

Communication

Problem solving

Attention to detail

Customer service

Coaching/training

Interpersonal skills

Education

Bachelor’s degree

Tools

Excel

Outlook

PowerPoint

Word

Job description

Overview:

In the role of Operations Manager, you will be travelling among multiple job sites and provide training and support to the service teams. Responsible for approving payroll activities and providing support to site forecasting and budgets. Being the backup for responsible job sites when managers are out of the office to ensure that all strategic goals and objectives are met.

Location:

Jackson, TN

Essential Job Functions

• Regularly travel to supported sites, dedicating a minimum of one week per month for on-site support.

• Directly support and collaborate with distinct sites, each representing different clients/companies, under the supervisor's guidance.

• Provide support for training new team members and take on the role of a trainer and mentor for new managers within the team.

• Assist in forecasting and budgeting processes.

• Take responsibility as the payroll approver for designated sites, ensuring accuracy and compliance with payroll policies.

• Act as the primary backup for the hiring manager during travel or out-of-office periods.

• Provide backup coverage for sites when managers are absent, maintaining operational continuity.

• Act as a payroll backup for the hiring manager’s team, contributing to payroll-related activities when needed.

Education/Experience

• Bachelor’s degree with 4+ years of process management experience

• 1+ years supervisory experience

• Highly effective personnel and process management skills and techniques

• Proven skills and knowledge on training, coaching, and performance evaluation

• Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word

• Strong communication skills, both oral and written

• Ability to solve complex problems, including finance

• Strong interpersonal and customer service skills

• Exceptional attention to detail

Salary Range:

$60,573.66 - $75,717.08 annually, depending on experience and geographic location.

Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.

Benefits and Well-Being:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here .

We consider qualified applicants with arrest and conviction records in accordance with applicable law.

You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at [e-mail] , or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.