Operations Manager - Residential Home Services

Aksarben Heating, Air Conditioning, Plumbing; Omaha (NE); On-site; USD 90,000 - 100,000; Full time

Job summary

Aksarben Heating, Air Conditioning, Plumbing in Omaha, NE is seeking an experienced Operations Manager for the Residential Service & Installation division. You will lead service, installation, and sales teams, manage daily operations, and drive performance across the field.

Ideal candidates bring 4+ years in operations leadership within home services, strong supervisory and technical knowledge, and a valid driver's license. This role reports to the General Manager and offers bonus potential.

Qualifications

• 4+ years in operations/branch/service management.
• Experience in home services HVAC/plumbing a plus.
• Knowledge of gas piping, electricity, plumbing and air flow.
• Valid driver’s license.
• Knowledge of local and national HVAC codes preferred.

Responsibilities

• Lead and develop service, install, and/or sales teams, including hiring, training, scheduling, and performance management.
• Supervise and delegate daily operations to ensure efficiency, productivity, and quality workmanship.
• Coach, train, and mentor technicians, installers, and sales team members to improve performance and drive results.
• Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses.
• Oversee scheduling, job assignments, and field operations to optimize productivity.
• Provide technical guidance and operational support to field teams.
• Conduct job site inspections and audits to ensure quality, safety, and compliance with company standards.
• Review reports, track KPIs, and support the General Manager with operational planning and data analysis.
• Resolve customer concerns and ensure a high level of customer satisfaction.
• Ensure compliance with safety regulations, company policies, and local codes.
• Follow the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
• Conduct weekly meetings.
• Other duties as assigned

Skills

Operations management

Leadership

Supervisory skills

Communication

Data analysis

Safety compliance

Problem solving

Job description

Company Name

Aksarben Heating, Air Conditioning, Plumbing

Overview

Industry:HVAC

Role: Operations Manager – Residential Service & Installation

Location: Omaha, NE – Aksarben

Salary: $90,000-$100,000 PLUS bonus

Aksarben Heating, Cooling & Plumbing, a trusted leader in home services across the Omaha area, is seeking an experienced HVAC Operations Manager to oversee our Residential HVAC division.

Responsibilities

What You’ll Do As An Operations Manager:

• Lead and develop service, install, and/or sales teams, including hiring, training, scheduling, and performance management
• Supervise and delegate daily operations to ensure efficiency, productivity, and quality workmanship
• Coach, train, and mentor technicians, installers, and sales team members to improve performance and drive results
• Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses
• Oversee scheduling, job assignments, and field operations to optimize productivity
• Provide technical guidance and operational support to field teams
• Conduct job site inspections and audits to ensure quality, safety, and compliance with company standards
• Review reports, track KPIs, and support the General Manager with operational planning and data analysis
• Resolve customer concerns and ensure a high level of customer satisfaction
• Ensure compliance with safety regulations, company policies, and local codes
• Follow the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
• Conduct weekly meetings.
• Other duties as assigned

Qualifications

What You’ll Bring As An Operations Manager:

• 4+ years of experience in operations management, branch management, service management, or general management within a residential or commercial service-based industry.
• Experience in home services industries such as HVAC, plumbing, roofing, solar, restoration, electrical, landscaping, pest control, or other field service organizations is strongly preferred.
• Experienced in a HVAC Management position highly preferred.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• A working knowledge of gas piping, electricity, plumbing and air flow are required.
• Knowledge of local and national HVAC code is preferred but not required.
• A valid driver’s license is required.
• Must possess a working knowledge of local codes and general industry standards.
• Strong supervisory, communications, computer and mathematical skills are required.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amountsare depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.