Operations Manager - Operations Group

Huntington National Bank; Charlotte (NC); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Huntington National Bank in Charlotte, NC is seeking an Operations Manager to lead the Operations Group across a major region. You will manage through supervisors and subordinate managers to deliver efficient operations aligned with corporate goals.

Responsibilities include setting long- and short-term strategic plans, implementing new policies and procedures, and ensuring compliance with regulatory requirements.

Qualifications

• Bachelor's degree or equivalent work experience.
• 10+ years' experience in a financial services leadership position.

Responsibilities

• Establishes long and short term strategic plans for the group/region that are in support of corporate goals and objectives.
• Implements new policies and procedures to make the group/region more efficient and in compliance with corporate and regulatory requirements.
• Provides directions in the establishment of new policies, procedures and technology.
• Prepares, monitors, controls and reports on the group/region's fiscal and production performance.
• Performs other duties as assigned.

Skills

Leadership

Strategic planning

Project management

Budgeting

Communication

Team leadership

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Office

Internet skills

Job description

Summary

The Operations Manager - Operations Group is responsible for the management of all operations activities for a specified industry grouping or major geographic region. They manage through supervisors and/or subordinate managers.

Duties and Responsibilities

• Establishes long and short term strategic plans for the group/region that are in support of corporate goals and objectives.
• Implements new policies and procedures to make the group/region more efficient and in compliance with corporate and regulatory requirements.
• Provides directions in the establishment of new policies, procedures and technology.
• Prepares, monitors, controls and reports on the group/region's fiscal and production performance.
• Performs other duties as assigned.

Basic Qualifications

• Bachelor's degree or equivalent work experience
• 10+ years' experience in a financial services leadership position.

Preferred Qualifications

• Experience in operations.
• Experience in managing teams, processes and programs
• Proven ability to lead continuous improvement efforts to maximize efficiencies and identify/correct process deficiencies
• Excellent project management skills -- Must be organized, detail oriented and able to work well under deadlines
• Proven leadership and mentoring capabilities - Help promote a culture that encourages top performance and high morale
• Ability to form strong relationships with internal and external partners
• Ability to thrive in a collaborative, team -oriented environment
• Problem solving skills/ability to handle complex issues
• Ability to multi-task and meet tight deadlines
• Excellent verbal and written communication skills -- Must be able to effectively communicate issues and concerns to various levels within Huntington including executive management
• Experience managing a budget
• Strong PC skills and internet skills

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement.

We're combining the best of both worlds: in-office and work from home.

Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

Remote roles will also have the opportunity to come together in our offices for moments that matter.

Specific work arrangements will be provided by the hiring team.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Huntington is an Equal Opportunity Employer.