Operations Manager (OKC)

Xpress Global Systems, LLC; Oklahoma City (OK); On-site; USD 70,000 - 100,000; Full time

Job summary

Xpress Global Systems, LLC is seeking an Operations Manager to oversee warehousing and dock operations at a service center facility. You will supervise the terminal operations, ensure safe loading/unloading, and align service center activities with performance standards.

The role emphasizes safety, customer service, and efficient dispatch. The ideal candidate has a degree in logistics, 5+ years in management, strong leadership, and excellent communication.

Qualifications

• Degree in Logistics or related field preferred.
• 5 years of relevant management or supervisory experience.
• Strong interpersonal skills and ability to lead, manage, and coach subordinates at all levels.
• Effective written and verbal communication skills.
• Demonstrable understanding of transportation and LTL operations.
• AS400 experience preferred.
• Proven leadership in a fast-paced environment.
• Knowledge of LTL industry, DOT rules, OSHA laws and tariff rules.
• Strong organizational, communication and logistical skills.

Responsibilities

• Direct the supervision of terminal operations to ensure safe and productive loading/unloading of freight.
• Develop and lead implementation of operations strategy to maximize profits.
• Regularly evaluate routes and dispatch drivers to optimize assets.
• Coordinate with Linehaul Operations for timely arrivals/departures.
• Lead and train supervision across service center personnel.
• Ensure staffing aligns with freight volumes and service requirements.
• Identify and coordinate repairs and vendor agreements for the service center.
• Monitor compliance with SOPs and participate in leadership conferences.
• Ensure onboarding and training requirements are met.

Skills

Interpersonal skills

Leadership

Communication

Problem solving

Time management

Education

Degree in Logistics or related field

Tools

AS400

Microsoft Office

Job description

Overview

At Xpress Global Systems (XGS), we areDelivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service.

The XGS Operations Manager manages all aspects of warehousing and dock operationsmonitoringand leading performance in the areas of customer service, safety,dispatchand warehousing/dock operations for a service center facility responsible for city operation. The manageris responsible forperformance and KPI’s related to routing and loading; dock operations; and inventory control in an LTL environment. He / She willensureproactive supervision of all service center personnel within their areas of responsibility leading to a positive and productive work environment.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Direct the supervision of the terminal operations insuring safe and productive loading and unloading of freight, and alignment of service center operations with XGS performance expectations and standards.

• Review,monitorand control all operations for the service center. Develop and lead the implementation of effective operations strategy to react appropriately to changes in revenue or expense such as to maximize company profits.

• Consistently evaluate driver route assignments and dispatch drivers in a manner thatoptimizesassetsboth equipment and driver.

• Interface with Linehaul Operations to ensuretimelyarrivals and departures.

• Manage, direct and train supervision ensuring effective leadership of all colleagues within their sphere of influence.

• Maintainproper facility staffing to support operations based on freight volumes. Adjust work schedules and staffing levels as needed tooptimizeprofits while meeting service requirements.

• Ensure Service Center is properlymaintained.Identifyand negotiate vendor agreements forServiceCenter.Identifyand coordinate needed repairs.

• Analyze structure methods and performance of service center operations to ensure compliance with standard operating procedures.

• Participate in conference calls with senior leadership providing required information related to facility performance.

• Ensure site adherence to all onboarding and training requirements

Qualifications

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:

• Degree in Logistics or related field preferred

• 5 years of relevant management or supervisory experience.

• Must have strong interpersonal skills and the ability to lead, manage, and coach subordinates at all levels.

• Effective written and verbal communication skills.

• Demonstrable understanding of transportation and LTL Operationsrequired, floor covering industries experience is preferred.

• AS400 experience preferred.

• Candidates must have proven leadership experience.

• Must have the ability to lead in a fast-paced environment.

• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, preferred.

• Strong Organizational /Communication/ and Logistical skills with solid problem-solving abilities.

• Knowledge of all aspects of ensuring quality freight handling techniques preferred.

• Computer skillsand beproficient with Microsoft Office products.

• PreviousManagement experience in the LTL industry is STRONGLY preferred.

PHYSICAL AND MENTAL REQUIREMENTS:

• Frequently lift objects weighing up to 50 pounds and occasionally up to 70 pounds; pull up to 100 pounds and push up to 50 pounds

• Occasionally climb stairs,frequentlystoop, kneel or crouch

• Use hands and arms to reach for,graspand manipulate object

• Have manual dexterity tooperatea computer and other office machines

• Be exposed to extreme cold and/or hot working conditions

• Have average exposure to fumes working around tractor trailers, lift trucks, yard tractors present in the distribution environment

• Have correctable vision and hearing

• Travel occasionally

The XGS working environment...

Most work is conducted in an environment where there is significant exposure to outdoor weather conditions and site conditions may also occur. Personal protective equipment must be worn in all areas as required. Although the work usually is not considered inherently dangerous, they must be careful while performing onsite services.

This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. XGS reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.