Operations Manager-Nutrition Services

Augusta Health; Fishersville (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Tuition reimbursement

Onsite parking

Flexible scheduling

Paid time off

Job summary

Augusta Health in Fishersville, Virginia, seeks an Operations Manager to lead Nutrition Services and related departments. You will supervise staff, manage daily operations, and ensure compliance with health regulations while driving efficiency and patient satisfaction.

The role emphasizes collaboration with the Director of Nutrition Services and a focus on quality improvement, safety, and cost control in a hospital setting.

Qualifications

• Experience in healthcare nutrition services management is required.
• Strong supervisory and scheduling skills.
• Familiarity with quality assurance data collection and reporting.

Responsibilities

• Oversee daily operations in Nutrition Services, Retail, Patient Services, Catering, and Production.
• Ensure sanitation, safety, and regulatory compliance.
• Develop supervisors and improve department teamwork and skill levels.
• Monitor costs and resource usage with accurate record-keeping.

Skills

Nutrition management

Healthcare operations

Staff supervision

Quality assurance

Education

High School Diploma or equivalent

Tools

Nutrition equipment

Job description

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Explore our Benefits, current Hiring Incentives, and our Taking Care of Us initiative — which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) — to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage.
• Retirement savings plans and financial wellness support programs.
• Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday.
• Generous paid time off and flexible scheduling to promote work-life balance.
• Career development programs including clinical ladders, shared governance, and advancement opportunities.
• Personalized onboarding with dedicated preceptors and ongoing educational support.
• Tuition reimbursement and access to onsite childcare.
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy.
• Competitive pay with shift/weekend differentials.
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets).

Full details are available on our Benefits Page.

Job Summary:

The Operations Manager plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

The Operations Manager is responsible for day-to-day operational oversight and maintaining a safe, sanitary, efficient operation in accordance with federal, state, local health regulations, and all standards set forth by accreditation agencies. This position is responsible for supervision of staff in the following areas: Retail, Patient Services, Catering, and Production. These duties include review and oversight of patient care programs, purchasing, food production, safety, sanitation, in-service education and review of scheduling. The Operations Manager works in conjunction with the Director of Nutrition Services in the daily management, planning, and growth of the department.

Essential Job Duties:

• Take the initiative to see that the facility is neat and well maintained.
  • As evidenced by monthly sanitation reports.
• Consistently directs work performances of supervisors and staff to attain effective utilization of the labor force and ensure adherence to established standards of operation.
  • As evidenced by proper scheduling, control of overtime, and timely completion of tasks.
• Always utilizes food production procedures and planning systems to ensure maximum value is received from the food resources.
  • As evidenced by the proper use of recipes, production, and inventory systems.
• Collects and records quality control data based on the department plan. Assists Dietitians with Quality Assurance data collection as requested.
  • As evidenced by completion of monthly, quarterly, and yearly plans.
• Communicates effectively with the Nutrition services staff and all departments within the organization.
  • As evidenced by in-service, staff meetings, and completed assignments.
• Develops the skill of supervisors to enhance teamwork and improve skill levels within the department.
  • As evidenced by the efficient management of the department.
• Maintains and uses accurate cost records to evaluate past, present and future plans.
  • As evidenced by the proper use of recipes, production, and inventory systems.
• Make recommendations and suggestions to the Director for any special projects that benefit the department and the institution.
  • As evidenced by planning and completing at least 4 projects per year.
• Plans and produces special events and activities to break the monotony in the cafeteria and patient line.
  • As evidenced by at least 2 events per month.

Required Qualifications:

• Education: High School Diploma or equivalent
• Licensure/Certification: None
• Experience: Minimum 3 years of experience in healthcare nutrition services management.
• Driver’s License: Yes. To drive an Augusta Health Vehicle, must also be 21 years old and Motor Vehicle Record (MVR) must be approved by Risk Management.
• Eligibility to work in the United States and meet Virginia state employment requirements.

Preferred Qualifications:

• Education: At least two years of college.
• Licensure/Certification: None.
• Experience: None.
• Prior experience in a hospital, healthcare system, or related service-oriented environment.
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus.

Competencies, Knowledge, Skills and Abilities:

• Must be proficient in all areas of Nutrition management.
• Is competent in all equipment used in Nutrition Services.

About Augusta Health:

Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255-bed facility—and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Equal Opportunity Statement:

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.