Operations Manager- New Installation (Los Angeles)

thyssenkrupp Elevator; Cerritos (CA); On-site; USD 145,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Retirement Savings Plan with 5%

Life insurance and AD&D

Parental leave

Paid holidays and vacation

Job summary

thyssenkrupp Elevator is seeking an experienced Operations Manager for New Installation in Los Angeles, CA. You will lead installation projects, supervise superintendents, and ensure profitability while upholding safety standards and client satisfaction.

You will coordinate bids, change orders, and subcontractor work, leveraging project management tools and strong industry knowledge to drive on-time, within-budget completions.

Qualifications

• Bachelor's degree (or extensive management experience) or equivalent.
• Valid driver’s license and satisfactory MVR.
• Thorough knowledge of elevator industry and management methods.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to interpret extensive technical instructions and manage variables.

Responsibilities

• Supervises superintendents and employees, including hiring and performance management.
• Administers safety program and conducts safety audits weekly.
• Plans, directs, and prioritizes elevator installations and manpower needs.
• Reviews and signs off on bids, change orders, and purchase orders.
• Maintains knowledge of elevator codes and SOPs; coordinates with departments.
• Resolves customer complaints and coordinates subcontracting portions of installations.
• Visits sites weekly to monitor safety and progress.

Skills

People management

Safety compliance

Project planning

Problem solving

Communication

Education

Bachelor's degree or equivalent experience

Tools

Project management software

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE - Move Beyond.

TK Elevator is currently seeking an experienced Operations Manager- New Installation in Los Angeles, CA.

Responsible for successfully managing all new installation operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan.

ESSENTIAL JOB FUNCTIONS:

• Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline.
• Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees.
• Plans, directs, and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools.
• Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue.
• Develops and maintains strong working relationships with contractors, elevator consultants, construction firms, and architects.
• Reviews and signs off on all bids. Includes attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs.
• Reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and Regional Director.
• Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees.
• Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations.
• Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customers; documenting findings.
• Performs other duties as may be assigned.

EDUCATION & EXPERIENCE:

• Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.
• Thorough knowledge of the elevator industry and general management methods within the elevator industry
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $145,000- $200,000 with additional annual incentive compensation 0% - 100%. The role offers a car allowance or company vehicle and fuel card.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Important note:

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE - Move Beyond