Operations Manager- New Installation (Austin)

TK Elevator; Austin (TX); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Retirement Savings Plan with company match

Tuition reimbursement

15 days of vacation per year

Paid sick leave

Job summary

TK Elevator is seeking an Operations Manager in Austin, TX to supervise installation operations and manage relationships with contractors and vendors. This role includes ensuring safety compliance, directing projects, and managing workforce performance.

The ideal candidate has a Bachelor's degree or equivalent experience along with extensive knowledge of the elevator industry. The position offers comprehensive benefits, including medical coverage and a 401(k) retirement plan with company match.

Qualifications

• Bachelor's degree or two years' experience managing at the branch departmental level.
• Valid driver’s license with a satisfactory Motor Vehicles Report.
• Thorough knowledge of general management in the elevator industry.

Responsibilities

• Supervises superintendents and employees, providing direction and training.
• Plans and directs elevator installations and manpower needs.
• Develops strong working relationships with contractors and consultants.

Skills

Knowledge of elevator industry

Management skills

Problem-solving ability

Technical interpretation skills

Education

Bachelor's degree or equivalent experience

Job description

Operations Manager – New Installation

TK Elevator, Austin, TX

Responsibilities

• Supervises superintendents and employees by providing direction and training, communicating company policies, procedures and objectives, hiring, supervising performance management, and administering progressive discipline.
• Administers the company safety program, conducts safety audits when necessary, and stresses the importance of safety to all employees.
• Plans, directs, and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools.
• Uses accounting reports and programs to review job status, identify risk and opportunity, and properly reports fade issues prior to revenue.
• Develops and maintains strong working relationships with contractors, elevator consultants, construction firms, and architects.
• Reviews and signs off on all bids, attends pre‑bid meetings with construction sales representatives, and provides technical input for labor and material cost calculations.
• Reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write‑offs, credits, and other necessary approvals.
• Maintains up‑to‑date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity with company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; interfaces with corporate departments and consults with the Regional Operations Team.
• Mediates and resolves complaints and problems of external and internal customers, including meeting with local business agents to resolve issues involving union employees.
• Determines what materials need to be ordered for job completion and coordinates and arranges for subcontracting portions of installations.
• Makes weekly crew visits and day‑one visits to manage safety, site activities and progress of employees and customer documentation.
• Performs other duties as may be assigned.

Qualifications

• Bachelor's degree (or equivalent combination of education and experience) or two years' experience managing on a branch departmental level.
• Valid driver’s license and a satisfactory Motor Vehicles Report.
• Thorough knowledge of the elevator industry and general management methods within the elevator industry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending accounts (FSA).
• Health savings account (HSA).
• Supplemental medical plans.
• Company‑paid short‑ and long‑term disability insurance.
• Company‑paid basic life insurance and AD&D.
• Optional life and AD&D coverage.
• Optional spouse and dependent life insurance.
• Identity theft monitoring.
• Pet insurance.
• Company‑paid Employee Assistance Program (EAP).
• Tuition reimbursement.
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.

Additional Benefits

• 15 days of vacation per year.
• 11 paid holidays each calendar year (10 fixed, 1 floating).
• Paid sick leave, per company policy.
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment).

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.