Operations Manager: Lead Teams, Drive Efficiency & Delivery

Amazon; Hazleton (Luzerne County); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Hazleton, PA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and efficiency.

The role involves coordinating with Safety, Engineering, Loss Prevention, and HR to meet business objectives, managing a multi-site workflow, and ensuring on-time delivery to customers.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Leadership

Education

Bachelor's degree or equivalent

Job description

Amazon in Hazleton, PA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while using data-driven decisions to improve productivity and efficiency.

The role involves coordinating with Safety, Engineering, Loss Prevention, and HR to meet business objectives, managing a multi-site workflow, and ensuring on-time delivery to customers.