Operations Manager - Juneau

The Alaska Club; Juneau (AK); On-site; USD 85,000 - 105,000; Full time

Job summary

The Alaska Club in Juneau, Alaska is seeking an Operations Manager to lead our facilities and deliver exceptional member experiences. You will partner with the General Manager to oversee staff, schedule maintenance, and ensure service excellence across our health and fitness centers.

The ideal candidate brings a proven track record in facilities and people management, a flair for customer service, and a commitment to elevating member and guest experiences in a dynamic fitness environment.

Qualifications

• Proven track record in facilities management.
• Experience in personnel management and team leadership.
• Strong customer service‑focused mindset.

Responsibilities

• Collaborate closely with the General Manager to oversee our dedicated team and manage facilities, ensuring an exceptional experience for our valued members and guests.
• Conduct regular facility inspections, promptly address repair needs, and provide comprehensive reports.
• Lead, train, and guide staff in their daily tasks to uphold service excellence.
• Undertake various administrative duties to bolster our success in the fitness industry.

Skills

Facilities management

People management

Customer service

Job description

"Are you passionate about creating exceptional experiences for customers in the health and fitness realm? The Alaska Club, renowned for its 14 premier health and fitness facilities across the state, is seeking an Operations Manager to champion our commitment to unparalleled customer service.

Key Responsibilities:

• Collaborate closely with the General Manager to oversee our dedicated team and manage facilities, ensuring an exceptional experience for our valued members and guests.
• Conduct regular facility inspections, promptly address repair needs, and provide comprehensive reports.
• Lead, train, and guide staff in their daily tasks to uphold service excellence.
• Undertake various administrative duties to bolster our success in the fitness industry.

A qualified candidate should have a proven track record in effective facilities and personnel management, demonstrate a history of delivering outstanding customer service and elevating member and guest experiences.

If you're an experienced leader with a passion for customer service and a drive for success in the health and fitness industry, we invite you to apply and be part of our mission to provide unparalleled experiences at The Alaska Club."