Operations Manager Job Details | 2019

Bertelsmann; Easton (Northampton County); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead a dynamic team in a fast-paced environment. This role is pivotal in ensuring operational excellence by managing inbound and outbound logistics, maintaining inventory, and fostering a culture of continuous improvement. The successful candidate will have a strong background in leadership, communication, and customer service, along with the ability to thrive under pressure. Join a company that values innovation and teamwork, offering comprehensive benefits and opportunities for personal and professional growth. If you are ready to make an impact and drive operational success, this is the opportunity for you.

Benefits

Medical and Life Insurance

Paid Time Off

Paid Holidays

Voluntary Dental Insurance

Voluntary Vision Insurance

Short-term Disability

Paid Family Leave

Accident Insurance

Critical Illness Insurance

Cancer Insurance

Qualifications

• Proven leadership capabilities with the ability to motivate cross-functional teams.
• 1-3 years of experience with SAP required.

Responsibilities

• Monitor and adjust processes to meet production schedules and shipping requirements.
• Provide training and support on company policies to employees.
• Serve as key communication link between operations and customers.

Skills

Leadership

Communication Skills

Customer Service

Team Development

Process Improvement

Ability to Function Under Pressure

Education

Bachelor’s Degree

Equivalent Work Experience

Tools

SAP

Job description

Carbel, part of Arvato, is a full-service 3PL provider serving national and international clients across various industries, with a strong focus on fashion and retail. The Operations Manager provides leadership and supervision to an operations team working for the same value stream to create a world-class operations team. This includes, but is not limited to, managing inbound, pick/pack operations, outbound shipments, and maintaining inventory. The Operations Manager also ensures that departmental and support personnel are focused on continuous improvement and supports a lean culture of inventory, people, and processes.

YOUR TASKS

• Monitor and adjust processes to meet production schedules, due dates, priorities, shipping requirements, and handle peak volumes. Recommend improvements to production methods, equipment performance, and product quality, while ensuring compliance with production, quality, reliability, and safety standards.

• Provide support and training on company policies to employees. Monitor time and attendance records of direct reports. Develop employees through performance reviews, ongoing training, and by managing the hiring process, evaluations, disciplinary actions, and performance counseling.

• Execute all business review preparation, responsible for all action logs and items resulting from business reviews.

• Serve as key communication link between operations and all customers.

• Create or use existing metrics to verify operation is under control.

• Abide by all company safety and hygiene regulations.

• Follow and maintain 5S Program and guidelines.

• Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment.

YOUR PROFILE

• Bachelor’s Degree or equivalent work experience required.
• Must possess the ability to function in a high-pressure, fast-moving environment.
• Experience developing, motivating, and leading cross-functional teams.
• Excellent communication skills.
• Customer service and operation experience.
• Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
• Proactive in driving improvement processes.
• 1-3 years of experience with SAP.

WE OFFER

• Medical and Life insurance.

• Paid Time Off, including paid holidays.

• Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness, and cancer insurance.