Operations Manager, Janitorial & Conversion

Anaheim Ducks Hockey Club; Anaheim (CA); On-site; USD 90,000 - 105,000; Full time

Job summary

OC Sports & Entertainment, LLC in California seeks an Operations Manager for Janitorial & Conversion to oversee daily operations, staffing, and performance of part-time labor teams. You’ll lead scheduling, training, and event preparation while upholding high standards of cleanliness, safety, and efficiency.

The role requires hands-on leadership, ability to manage late-night/early-morning shifts, and coordination with other departments to ensure seamless event execution.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 4+ years of experience in venue operations or janitorial management.
• 2+ years of supervisory experience leading large part-time teams.
• Knowledge of OSHA standards and safety procedures.
• Ability to read floor plans and event setup diagrams.

Responsibilities

• Oversee, train, schedule, and supervise part-time teams across janitorial, cleaning, conversion, and machine operator roles.
• Recruit, hire, onboard, and develop staff to maintain proper staffing for events and non-event activities.
• Provide coaching, performance feedback, and disciplinary support as needed.
• Ensure compliance with safety standards and regulatory requirements.
• Lead venue conversions, including event setups, changeovers, and breakdowns per diagrams.
• Coordinate event schedules and labor needs with internal departments to meet deadlines.
• Manage equipment installation/removal and ensure OSHA compliance.
• Maintain clean, sanitary, and event-ready spaces; supervise waste removal and deep cleaning tasks.

Skills

Leadership

Staffing

Operations management

Team supervision

Communication

Education

Bachelor’s degree

Job description

A great experience starts with you!

Join our team to help create and develop the future of live entertainment and sports in Orange County!

Once you’ve had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Mission: To be a place where the everyday becomes extraordinary - and the potential is unlimited. Where every experience can change you

Vision: We are the gathering place of Orange County

Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Job Title:

Operations Manager, Janitorial & Conversion

Pay Details:

The annual base salary range for this position in California is $90,000 to $105,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

The Operations Manager, Janitorial & Conversion is responsible for overseeing the daily operations, staffing, and performance of the venue’s part‑time labor teams, including Janitorial, Cleaning Crew, Conversion Crew, Machine Operators and more. This role ensures the facility is properly cleaned, maintained, and converted between event types in a safe, timely, and efficient manner. The Manager leads all aspects of scheduling, training, performance management, and event preparation, while upholding high standards of cleanliness, safety, and operational excellence.

This position requires strong leadership skills, a hands‑on working style, and the ability to manage teams working late nights, early mornings, event turnarounds, and varying schedules based on venue programming.

Responsibilities

• Oversee, train, schedule, and supervise part‑time team members across Janitorial, Cleaning Crew, Conversion Crew, and Machine Operator roles
• Recruit, hire, onboard, and develop team members to ensure proper staffing levels for all event and non‑event activities
• Provide ongoing coaching, performance feedback, and disciplinary support as needed
• Ensure compliance with venue policies, safety standards, and regulatory requirements
• Lead and supervise all venue conversions, ensuring accurate completion of event setups, changeovers, and breakdowns based on diagrams, floor plans, and production specifications
• Coordinate event schedules and labor needs with internal departments to meet time‑sensitive deadlines
• Oversee the installation and removal of sports surfaces, staging, seating systems, flooring, glass, railings, and other event‑specific elements
• Ensure all Conversion activities follow OSHA standards and safe operating procedures
• Ensure all seating areas, concourses, restrooms, back‑of‑house areas, and public spaces are clean, sanitary, and event‑ready
• Supervise trash removal, sweeping, mopping, sanitizing, and post‑event bowl cleaning
• Oversee specialized cleaning operations, including carpet extraction, floor polishing, and deep cleaning tasks performed by Machine Operators
• Manage the safe use of chemicals, cleaning supplies, PPE, and automated equipment
• Ensure proper usage, storage, and maintenance of tools, machinery, automated equipment, and cleaning supplies
• Identify and address equipment repair needs; report safety hazards or operational issues promptly
• Enforce safety standards, including Bloodborne Pathogen requirements, lock‑out/tag‑out procedures, fall protection, and PPE compliance
• Maintain an organized and clean back‑of‑house working environment
• Create staffing schedules based on event load, turnaround requirements, and available labor pools
• Track labor hours, approve timesheets, and ensure compliance with meal/rest break regulations
• Assist in developing and updating SOPs for cleaning, conversions, equipment usage, and safety protocols
• Collaborate with facility operations, production, engineering, housekeeping, and event management to support seamless execution of all events
• Complete post‑event reviews, checklists, and follow‑up items to ensure continuous operational improvement

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 4+ years of experience in venue operations, janitorial management, conversion/changeover operations, or similar labor‑intensive event environments
• 2+ years of supervisory or management experience leading large part‑time or hourly teams
• Strong understanding of event production layouts, operational logistics, and facility workflows
• Knowledge of OSHA standards, workplace safety, and proper equipment handling
• Ability to read and interpret floor plans and event setup diagrams
• Strong communication, leadership, and conflict‑resolution skills
• Highly organized with the ability to manage multiple priorities in fast‑paced, deadline‑driven environments
• Ability to work flexible hours, including late nights, early mornings, weekends, holidays, and event‑heavy periods

Knowledge, Skills, and Experience

Education - Bachelor’s Degree

Experience Required – 4+

This position is on‑site.

Company:

OC Sports & Entertainment, LLC

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of OCVIBE!