Operations Manager - Intermodal

Stevens Transport INC.; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Stevens Transport INC. in Dallas, TX is seeking an Operations Manager to oversee all logistics activities within the region. You will lead a team, drive on-time performance, optimize trailer pools, and coordinate daily freight movements to meet client commitments.

Responsibilities include monitoring capacity, managing customer orders, performing regular reporting (P&L, revenue share, load counts), negotiating capacity for new lanes, and developing contingency plans to handle peak periods.

Qualifications

• Knowledge of applicable federal/state regulations and DOT regulations.
• Proficiency in Excel reporting functions and MS Office.
• Experience in transportation management and P&L reporting.
• Ability to develop action plans and ensure accountability.
• Strong leadership, communication, and multitasking abilities.

Responsibilities

• Building a positive atmosphere by challenging others to achieve optimal business results.
• Monitoring balance, capacity, and demand of loads and trucks.
• Customer order management and monitoring outbound freight volume.
• Questioning inconsistencies as they arise and developing contingency plans.
• Assisting with rate negotiations for unplanned new lanes and volume.
• Regular and ad-hoc reporting (P&L, revenue share, load counts, etc.).

Skills

Team Building

Leadership

Analysis

Decision Making

Customer Service

Problem Solving

Strong Communication

Prioritization

Excel

MS Office

Ad-hoc reporting

Tools

AS/400

Job description

Department:OperationsJob Description:JOB SUMMARY: The Operations Manager has direct oversight and influence over all logistics activity within a defined geographic market.Overall, you are accountable for establishing priorities and providing leadership to the people at the core of our company operations who coordinate daily freight movements. On a micro level, you produce ongoing analysis of trailer pools, outbound demand, on-time performance, priority of freight, billing, and other details that challenge your ability to balance multiple needs at once.Because this role is accountable for the retention of both company personnel and customers, all functions of this position are critical for maintaining a competitive edge and preserving the overall integrity of company services.JOB DESCRIPTION:Key Responsibilities:Building a positive atmosphere by challenging others to achieve optimal business resultsMonitoring balance, capacity, and demand of loads and trucksCustomer order managementMonitoring outbound freight volume relative to customer-awarded commitments. Question inconsistencies as they ariseDeveloping contingency plans to cover critical situationsAssisting with generating new capacity through rate negotiations for unplanned new lanes and volumeRegular and ad-hoc reporting (P&L, revenue share, load counts, etc.)QUALIFICATIONS:Minimum Qualifications:Demonstrated knowledge of applicable federal/state regulations and DOT regulationsProficiency in Microsoft Excel reporting functionsPreferred Qualifications:Familiarity with transportation of temperature-controlled productHighly organized and communicative, especially in the development of actions plans and to ensure accountability and follow-throughAbility to perform in a demanding, deadline-driven environment with rapidly changing prioritiesSome knowledge of the AS/400 operating system preferredAbility to handle high volumes of inbound communicationsSKILLS & ABILITIES:Team BuildingLeadershipAnalysisDecision MakingCustomer ServiceProblem SolvingStrong CommunicationPrioritizationExcelMS OfficeAd-hoc reportingPHYSICAL DEMANDS:Prolonged periods sitting at a desk and working on a computerRegular use of hand and finger dexterityWORK EXPERIENCE:5+ years of management experience within or directly related to the transportation industryWorkshift:Education:In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.