Operations Manager Information Technology

Georgia College

Milledgeville (GA)

On-site

USD 47,000 - 60,000

Full time

3 days ago

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Job summary

Georgia College invites applications for an Operations Manager Information Technology to support the CIO and the Office of Information Technology. The role manages campus technology purchases, project support, and wide-ranging IT operations, coordinating with campus units and building management.

Qualified candidates will have a Bachelor's degree with at least three years of relevant experience, strong MS Office/Smartsheet skills, and experience in procurement processes.

Qualifications

Bachelor's degree or equivalent with at least three years of relevant experience or an equivalent combination of education and experience.
Advanced working knowledge of MS Office, Smartsheet, and other common office productivity software.
Experience managing procurement workflows.
Experience leading, or serving in a significant support role.
At least three years of relevant experience.

Responsibilities

IT Operations Management – oversees campus technology purchases, documentation, and CIO approvals.
Project Management – organize meetings, allocate resources, monitor progress and communicate milestones.
Purchasing – primary contact for P‑Card purchases, online payments, and gas card usage; back‑up processor during peak times.
Coordination – act as building manager, coordinate Facilities Management work orders and communicate with occupants.
Records Management – maintain electronic purchasing files and assist CIO with reports and audits.
Other – perform related duties to promote operations and support peak periods or project implementations.

Skills

MS Office

Smartsheet

Procurement workflows

Project management

Education

Bachelor's degree or equivalent

Tools

PeopleSoft Financials

Job description

Operations Manager Information Technology

Job ID: 305409 / Location: Georgia College & State Univ / Full/Part Time: Full Time / Regular/Temporary: Regular

About Us

Georgia College & State University (GCSU) is the state'sdesignated public liberal arts university, where students learn theessential skills to compete in a fast-paced and technology-drivenglobal society. The university prepares students for successfulcareers, leadership in communities, problem solving and life-longlearning through personalized attention in a residential settingwith opportunities for a variety of transformational experiencesthrough its award-winning, high-impact practices. One of only threeselective universities within the University System of Georgia anda top 10 ranked public university in the Southeast, GCSU offersundergraduate degrees in more than 40 majors, more than 30 graduateprograms, doctorates in education and nursing, professionalcertificates, and continuing education programs. As a member of the prestigious Council of Public Liberal ArtsColleges (COPLAC), GCSU is committed to fostering a liberal artsenvironment that values academic preeminence, interdisciplinaryinquiry and an inclusive learning community. GCSU enjoys a strongreputation for academic excellence and nationally ranked programsaccording to US News & World Report, The Princeton Review andColleges of Distinction - among other ranking sources. Georgia College & State University takes great pride incombining the educational experience of a private liberal artscollege with the affordability of a public university. Faculty andstaff are dedicated to student engagement and experiential learningthrough high-impact practices such as internships, service- andcommunity-based learning, leadership development, study abroadopportunities, mentored undergraduate research and a capstoneproject that fosters intellectual curiosity, reasoned inquiry andcritical thinking. The university's beautiful and historic campus is located downtownin Milledgeville, Georgia, a charming college town of approximately19,000 residents in Central Georgia, and only 90 miles southeast ofAtlanta. Milledgeville is also the home of noted American authorand alumna, Flannery O'Connor, '45, and the college communityenjoys many exciting literary arts programs at O'Connor's formerhome, Andalusia, a National Historic Landmark owned by theuniversity. Milledgeville is located on the banks of beautiful LakeSinclair and Lake Oconee, allowing faculty, staff and students totake full advantage of the environmental and recreational benefitsof being part of a lake community. For cultural, educational andleisure opportunities beyond Milledgeville - Macon and Atlanta arelocated within easy driving distances. Georgia College & State University is dedicated to protectingacademic freedom in addition to supporting freedom of expression asoutlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy andits Ethics Code of Conduct. For more information,visit us online at gcsu.edu.

Job Summary

The Operations Manager serves as the secondary office contact for the Chief Information Officer (CIO) and the Office of Information Technology, reporting directly to the CIO. This position manages campus technology purchases, provides project management support for large projects, performs administrative duties, and supports IT operations. The Operations Manager interacts daily with a widerange of campus constituents, addressing routine problems and inquiries and elevating atypical situations to the appropriate technical or administrative staff.

Responsibilities

IT Operations Management - 25%

Oversees campus technology purchases, including receiving, processing, and maintaining documentation of technology purchases requiring CIO approval.
Works with campus units and IT to coordinate the documentation of tracked assets under $3,000.
Serves as the point of contact for Central Receiving on campus technology and IT purchases.

Project Management - 25%

Organizes team and stakeholder meetings, work sessions, resource allocation, and related activities in support of large-scale projects.
For large projects, monitors project progress and keeps project leadership informed of challenges such as resource availability, conflicts with scheduled work, and timeline slippage.
Maintains the decision register for major projects, communicating decisions to be made, decisions that have been made, and progress toward fulfilling decisions.

Purchasing - 20%

Serves as the primary contact for Office of Information Technology P‑Card purchases, online payment requests, and department gas card usage.
Serves as back‑up processor for IT procurement transactions during peak times and/or as directed by the CIO to achieve timely processing.
Monitors and maintains supplies for the Office of Information Technology.

Coordination - 15%

Serves as building manager for Chappell Hall, coordinating Facilities Management work orders and communicating activities and issues to building occupants.
Develops communications for the IT Department through Front Page, web pages, and social media.

Records Management - 10%

Oversees and maintains the electronic purchasing files for on‑campus technology and Office of Technology purchases.
Assists the CIO in gathering data for reports and audit responses, including the annual institutional software inventory.

Other - 5%

Performs other related duties as needed to promote effective operations for the Office of Information Technology.
Duties may include assisting units during peak times or project implementation.

Required Qualifications

Educational Requirements

Bachelor's degree or equivalent with at least three (3) years of relevant experience; OR an equivalent combination of education and experience.

Required Experience

Advanced working knowledge of MS Office, Smartsheet, and other common office productivity software.
Experience managing procurement workflows.
Experience leading, or serving in a significant support role.
At least three (3) years of relevant experience.

Preferred Qualifications

Additional Preferred Qualifications

Certificate Associate in Project Management (CAPM) or Project Management Professional (PMP) certification.

Preferred Experience

Experience with PeopleSoft Financials.
Experience with University System of Georgia (USG) financial management and procurement standards.

Proposed Salary

This position is a pay grade 8. The available salary range is $47,476 to $59,580. Starting salary within this range is based on relevant years of experience. For more information about GCSU compensation practices, click here: https://www.gcsu.edu/humanresources/pay-grade-structure.

Required Documents to Attach

Cover Letter
List of References
Resume

Knowledge, Skills, & Abilities

ABILITIES

Ability to manage multiple projects with competing priorities and deadlines.
Ability to collaborate with cross-functional teams and subject matter experts.
Ability to maintain accuracy and quality in documentation, with close attention to detail.
Ability to identify atypical situations and elevate them to the appropriate technical or administrative staff.
Ability to exercise discretion and sound judgment when handling confidential information.

KNOWLEDGE

Knowledge of University System of Georgia policies and procedures.
Knowledge of Georgia College & State University policies and procedures.
Knowledge of procurement, P‑Card, and online payment request processes.
Knowledge of asset tracking and records management practices, including documentation to support audits.
Understanding of waterfall and agile project management principles.

SKILLS

Strong presentation and facilitation skills for both in-person and virtual environments.
Strong written and verbal communication skills.
Strong organizational and time management skills.
Skill in gathering, organizing, and summarizing data for reports and audit responses.
Strong customer service skills in responding to inquiries and resolving routine problems.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding the standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Other Information