OPERATIONS MANAGER in Tucson

Energy Jobline ZR; Tucson (AZ); On-site; USD 71,000 - 89,000; Full time

Benefits offered by this job

Health care coverage

Vacation and paid holidays

Generous retirement plan

Job summary

Sun Link in Tucson, Arizona, seeks an Operations Manager to lead dispatchers and supervisors, ensure policy updates are communicated, and oversee daily operations across the transit network. You will coordinate safety procedures with Risk Management, supervise maintenance of operational software systems, and review disciplinary matters while guiding cross‑department communications and staff development.

Requirements include a high school diploma and four years in the transportation industry; up

Qualifications

• This position requires a high school diploma and four years’ experience in the transportation industry.
• Two years of college may substitute for up to two years of the required experience. Intermediate computer skills are required (Trapeze and Microsoft Office).
• Previous supervisory experience is a plus.

Responsibilities

• Manages personnel by directing tasks and assignments of supervisors/dispatchers.
• Notifies personnel of policy or operational changes and ensures timely road checks and incident reports.
• Assists Risk Management and coordinates communications between departments on safety.
• Supervises maintenance and operations of operational software systems.
• Reviews disciplinary matters including attendance and complaints; enforces the bargaining unit agreement.
• Supervises staff performance, makes hiring/termination recommendations, and completes required forms.

Skills

High school diploma or equivalent

Transportation industry experience

Supervisory experience

Computer skills

Education

High School Diploma or GED

Tools

Trapeze

Microsoft Office

Job description

Job DescriptionJob Description

OPERATIONS MANAGER

OPENING DATE: May 27, 2026

CLOSING DATE: Open Until Filled

SALARY: $71,339-$89,173

QUALIFICATIONS:

This position requires a high school diploma and four years’ experience in the transportation industry. Two years of college may substitute for up to two years of the required experience. Intermediate computer skills required (Trapeze and Microsoft Office experience . Previous supervisory experience is a plus.

MAJOR FUNCTIONS:

Manages personnel by monitoring and directing the tasks and assignments of the supervisors/dispatchers; notifying personnel of policy or operational changes; ensuring road checks, reviews, corrective case interviews, and incident reports are completed in a timely manner. Assists Risk Management in ensuring that safety procedures are followed and coordinates communications between departments. Supervises the maintenance and operations of operational software systems. Reviews and investigates disciplinary matters, including attendance, complaints, and possible violations of the bargaining unit agreement and Code of Conduct. Supervises subordinate staff by evaluating performance, making hiring and termination recommendations, completing/routing all required personnel-related forms and documents, and performing other duties as assigned.

BENEFITS:

Benefits include health care coverage for employees and dependents, vacation, sick leave, paid holidays, and a generous retirement plan.

Company Description

Sun Link is Tucson's award-winning public transportation system, which is operated by RATP Dev/Tucson Transit Management, LLC (TTM) and under contract with the City of Tucson.