Operations Manager in Training — Tuition-Backed Leadership

Love's Travel Stops; Grand Ledge (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Medical/Dental/Vision insurance

Competitive pay

Career development

Quarterly bonus program

Profit-sharing

Job summary

Love's Travel Stops is seeking an Operations Manager to oversee daily store and service operations, drive efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and execute growth strategies to meet company goals.

The role requires strong leadership, excellent communication, and hands-on supervision of retail, fuel, and food-service areas, with a focus on safety, profitability, and guest experience.

Qualifications

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management
• 2+ years managing operations with annual sales volume of $2+ million
• 2+ years supervising and training 5-10+ employees
• Ability to complete pre-employment drug screen and background check, possibly DOT/vehicle checks

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom/shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution, schedule integrity, and daily/weekly/monthly reporting.
• Understand financial reporting including profit and loss statements and make changes to capitalize on opportunities.
• Collaborate with managers in talent acquisition.

Skills

Customer service

Communication

Salesmanship

Organization

Teamwork

Tech savvy

Physical ability

Job description

Love's Travel Stops is seeking an Operations Manager to oversee daily store and service operations, drive efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and execute growth strategies to meet company goals.

The role requires strong leadership, excellent communication, and hands-on supervision of retail, fuel, and food-service areas, with a focus on safety, profitability, and guest experience.