Operations Manager-in-Training

Window Genie of Lexington; Lexington (KY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Bonuses

Benefits

Commission

Job summary

Window Genie of Lexington is seeking an experienced leader to join our Operations Manager-in-Training program in Lexington, KY. You will start in the field, lead by example, and progressively take on more responsibility for employees, customers, scheduling, quality, equipment, and daily operations.

The role offers advancement toward an Operations Manager, with potential relocation to other Window Genie markets. Compensation starts at $18/hour with commission, bonuses, and benefits.

Qualifications

• Experience leading teams in restaurant, retail, or home services.
• Willingness to learn Window Genie services and field operations.
• Strong work ethic and willingness to lead from the front.
• Excellent communication with customers and employees.
• Ability to stay organized in a fast-moving environment.
• Valid driver’s license and dependable transportation.
• Open to future relocation for advancement.
• This is not an entry-level management role.

Responsibilities

• Learn the business in the field, perform window cleaning, pressure washing, gutter cleaning, window tinting, and holiday-light installation.
• Safely use ladders, tools, vehicles, and professional equipment.
• Learn quality, safety, and customer-service standards.
• Lead the team, train and coach technicians, assist with quality control and problem-solving.
• Communicate clearly with office and field teams; maintain vehicles and inventory.
• Review job expectations with customers and manage payments and reviews.
• Prepare for Operations Management by recruiting, onboarding, and coordinating crews.
• Monitor safety, quality, efficiency, and customer satisfaction.

Skills

Leadership

Management

Customer service

Communication

Training

Job description

$18/hour + Commission + Bonuses + Benefits

Full-Time | Lexington, KY | Future Advancement and Relocation Opportunities

Turn Your Management Experience Into a New Career

Are you currently managing a restaurant, retail team, or home-service operation—but ready for better hours, a new industry, and greater long-term opportunity?

Window Genie is hiring an experienced leader to enter our Operations Manager-in-Training program. You’ll begin by learning our services in the field, leading by example, and understanding the business from the ground up. As you develop, you’ll take on increasing responsibility for employees, customers, scheduling, quality, equipment, and daily operations.

Our goal is to prepare the right person to become a future Operations Manager as our company continues to grow. Advancement may include relocation to another Window Genie market, so candidates should be open to future opportunities outside Lexington.

See what our field team does: Watch on Instagram

The Opportunity

• Start at $18/hour, with the opportunity to earn $25+/hour through commission
• Earn additional performance bonuses
• Receive full technical and leadership training
• Learn every part of a growing home-services operation
• Develop toward an Operations Manager position
• Access future advancement opportunities in Lexington and other markets
• Enjoy active, hands‑on work with greater schedule consistency than many food-service positions
• Receive available company benefits

What You’ll Learn and Do

Learn the Business in the Field

• Perform window cleaning, pressure washing, gutter cleaning, window tinting, and holiday-light installation
• Safely use ladders, tools, vehicles, and professional equipment
• Learn our quality, safety, and customer-service standards

Lead the Team

• Set the pace and model professional behavior
• Help train, coach, and support technicians
• Assist with quality control and job-site problem-solving
• Communicate clearly with the office and field teams
• Help maintain vehicles, equipment, and inventory

Manage the Customer Experience

• Review job expectations with customers
• Resolve concerns professionally
• Collect payment and request reviews
• Identify additional service opportunities
• Ensure every job meets Window Genie standards

Prepare for Operations Management

As You Progress, You May Be Trained To Help

• Recruit, interview, and onboard technicians
• Build and retain a dependable team
• Manage employee performance and accountability
• Coordinate crews, routes, equipment, and daily production
• Monitor safety, quality, efficiency, and customer satisfaction

Who We’re Looking For

This is not an entry-level management opportunity. Strong candidates will have:

• Current or recent leadership experience in restaurant management, hospitality, retail management, or home services
• Experience supervising employees and holding a team accountable
• A strong work ethic and willingness to lead from the front
• Confidence communicating with customers and employees
• The ability to stay organized in a fast-moving environment
• Comfort working outdoors, performing physical work, and using ladders
• A valid driver’s license and dependable transportation
• Interest in building a long-term management career
• Willingness to consider future relocation for advancement

Experience in window cleaning or pressure washing is not required. We can teach the technical work. We are looking for someone who already understands responsibility, urgency, customer service, and team leadership.

This Role May Be a Great Fit If You Are:

• A restaurant manager ready to leave nights, weekends, and the food-service grind
• An assistant manager who wants a clearer path to running an operation
• A home-services crew leader or field supervisor looking for advancement
• A hands‑on leader who doesn’t want to spend the entire day behind a desk
• Interested in helping recruit, train, develop, and retain a high-performing team

This Role Is Not For You If

• You want a management title without first learning the work
• You are uncomfortable holding employees accountable
• You are unwilling to work outdoors or climb ladders
• You are looking only for a short-term job
• You are not open to future relocation opportunities