Operations Manager- Imperial

Home Depot; Imperial (PA); On-site; USD 65,000 - 95,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. You’ll manage daily operations, scheduling, and service levels in a fast-paced environment, ensuring accuracy and efficiency across the network.

You will monitor delivery operations, assist drivers and CS teams, train new staff, optimize schedules, and manage office and 3PL logistics. A detail-oriented communicator who thrives under pressure will excel.

Qualifications

• Must have transportation operations experience.
• Routing and dispatching experience required.
• Warehouse management experience essential.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.

Skills

Transportation ops

Routing & dispatch

Warehouse mgmt

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast-paced environment, we’d love to hear from you.

Must-Have Skills

• Transportation operations experience

• Routing and dispatching experience

• Warehouse management experience

What You’ll Do

• Monitor daily delivery operations and resolve service exceptions

• Support drivers and customer service teams with real-time troubleshooting

• Train and onboard new team members

• Build, manage, and adjust office and driver schedules

• Order and maintain office supplies

• Prepare delivery manifests and ensure dispatch readiness

• Collaborate with routing and driver managers to optimize performance

• Review payroll and resolve discrepancies

• Process reschedules, cancellations, and customer service exceptions

• Oversee inbound and outbound logistics at 3PL locations

• Track recycling and waste levels and recommend operational improvements

Daily & Weekly Responsibilities

• Track delivery exceptions and ensure timely resolution

• Monitor compliance with check-ins, paperwork, and routing standards

• Review next-day delivery plans and adjust schedules as needed

• Submit nightly operations recap reports

• Attend weekly planning and operations meetings

• Conduct inventory checks and order supplies

Success Metrics

• On-time and complete delivery performance

• Driver satisfaction and engagement scores

• Employee retention and safety compliance

• Labor hours and productivity versus goals

• Fleet damage and repair cost management

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Apply End Date: 2026-12-31

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