Operations Manager I Foodservice

Jobtome; Lewistown (MO); On-site; USD 90,000 - 150,000; Full time

Job summary

Geisinger is seeking a senior Foodservice leader to guide continuous improvement of the standard FS operating model within the facility. You will supervise staff, make sound business decisions, and ensure high-quality food and service for patients, visitors, and staff.

The role emphasizes safety, regulatory compliance, budgeting, HR responsibilities, and collaboration with the FS director to track metrics and drive improvements across operations and patient experience.

Qualifications

• High School Diploma or Equivalent (GED) is required.
• Bachelor's Degree is preferred for this leadership role.
• Experience leading foodservice teams in healthcare settings is relevant.

Responsibilities

• Manages department operations and budgets to ensure quality and efficiency.
• Ensures food handling, packing, storage and disposal meets regulatory standards.
• Provides HR oversight including interviewing, hiring, staff development, and engagement.
• Leads quality improvement initiatives through training, auditing, and inspections.
• Collaborates with FS director to establish metrics and dashboards for performance.
• Promotes safety culture, patient experience, and staff engagement.
• Coordinates scheduling, vendors, and subcontractors; provides on-call coverage as needed.
• Produces general and technical reports; acts as SME for foodservice and training.

Skills

Leadership

Staff management

Budget management

Regulatory compliance

Education

High School Diploma or GED

Bachelor's Degree - Preferred

Job description

Job Summary

Provides leadership, direction, and management oversight for continuous improvement of the standard Foodservice (FS) operating model within the facility; Provides staff leadership, making sound business decisions supporting the hospital’s mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the department's day-to-day operations; ensures consistently high-quality food and service to patients, visitors, and staff.

Job Duties

• Manages departmental budgets (e.G., capital, projects, supplies, operations).
• Ensures food is handled, packaged, stored, and disposed of by federal and state regulations and appropriate documentation is maintained.
• Manages the food service department's necessary and required resources and provides recommendations for staffing levels, products, and equipment.
• Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions, and / or staff engagement needs.
• Responsible for all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
• Collaborates with the FS director to establish dashboard metrics to track operations and improvement initiatives.
• Promotes a culture of safety, hand hygiene, patient experience, employee engagement, and retention.
• Coordinates scheduling and oversees subcontractors and vendors.
• Supervises and/or performs on-call emergency services when needed.
• Compose general and technical reports.
• Establishes self as the Subject Matter Expert (SME) within foodservice, regulatory compliance, and training.
• Effectively employs computer programs and mobile devices, evidenced by proper log-ins, using applicable hardware or software, attaching files, composing appropriate email messages, and appropriately using internet browsers or sites.
• Takes a customer-centered approach when addressing the needs of and interacting with patients, visitors, guests, team members, and other healthcare workers.

Work is typically performed in an office environment. Accountable for satisfying all job-specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

About Geisinger

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family

• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and background makes our team stronger.

Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.