Operations Manager I

Geisinger; Port Matilda (Centre County); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Geisinger is seeking an administrative leader to provide oversight of operations for assigned departments. The role focuses on business development, regulatory activities, and performance improvement to ensure high-quality patient care and efficient operations.

The position requires strong managerial experience, healthcare background, and the ability to lead cross-functional teams in a complex hospital environment.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Minimum 3 years managerial/supervisory experience.
• Minimum 3 years healthcare experience.

Responsibilities

• Provides operational accountability and administrative leadership for assigned areas.
• Serves as department liaison with outside constituents and active participant in management forums.
• Collaborates in developing, revising, and auditing department policies and procedures.
• Develops business plans including budgets, facilities and capital analyses, market analyses, growth plans and contingency plans.
• Oversees the development and implementation of strategic and tactical operational plans.
• Responsible for the financial performance of all assigned areas.
• Implements activities to educate staff on key performance indicators and ensures staff engagement.
• Directs and monitors patient access and efficiency goals and outpatient care management.

Education

Bachelor's Degree- (Required)

Master's Degree- (Preferred)

Job description

Job Summary

Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities.

Job Summary

Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities.

Job Duties

• Provides operational accountability and administrative leadership for assigned areas.
• Serves as department liaison with outside constituents and as an active participant in assigned management forums.
• Collaborates in developing, revising, and auditing all department policies and operational procedures.
• Develops business plans (i.e. budgets, facilities and capital analyses, market analyses, growth plans, operational contingency plans, information systems).
• Oversees the development and implementation of all strategic and tactical operational plans.
• Responsible for the financial performance of all assigned areas.
• Develops, implements, and achieves budgets and provides input into business plans, financial pro-formas, and operational contingency plans.
• Implements activities and tools that consistently educate and focus staff on key performance indicators.
• Facilitates active engagement and communication with department staff via formal meetings and informal interactions.
• Handles all employee relations activities (i.e. coaching, counseling).
• Assists with related activities for physician staff.
• Assesses staff and facilitates skill development for all personnel as needed.
• Leads and monitors annual staff patient safety education.
• Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff.
• Monitors all incidents, and ensures all events are reported immediately.
• Directs department activities to meet patient access and efficiency goals.
• Guides outpatient care management activities.
• Participates on teams designed to improve care.
• Directs preventative maintenance and repair of facilities, equipment and grounds, monitors and maintains interior and exterior cleanliness and aesthetics of facilities, and implements appropriate security measures.
• Coordinates purchasing activity, including but not limited to monitoring inventory and supervising the ordering of items as needed.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Education

Bachelor's Degree- (Required), Master's Degree- (Preferred)

Experience

Minimum of 3 years-Managerial/Supervisory (Required), Minimum of 3 years-Healthcare (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.