Operations Manager - Global Business Consulting

Veeva Systems; New York (NY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Unrivaled career progression

Work Anywhere: home or office

Job summary

Veeva Systems in New York, NY is seeking a proactive Business Operations professional to own and optimize core operational processes for the global Business Consulting practice. You will drive efficiency, provide data-driven insights, and partner with field teams to scale operations with accountability.

The role emphasizes end-to-end process ownership, cross-functional collaboration, and an ability to adapt in a fast-paced environment across time zones.

Qualifications

• Bachelor's degree in Business, Finance, Operations, Data Analytics, or related field, or 2+ years of experience.
• Experience improving or automating manual processes in school, project, or work setting.
• Experience managing relationships across levels and teams to achieve goals.
• Familiarity with data visualization or analytics tools (Excel, Tableau, Power BI, Salesforce).
• Strong Operations mindset to bring order and structure to workflows.
• Mission-first team player with a mindset of collective success.
• Global and cross-cultural agility for collaborating across time zones.
• High learning agility and adaptability in a fast-paced environment.
• Extreme ownership and reliability, meeting deadlines and taking accountability.
• Analytical mindset for data-driven decisions and trend analysis.
• Strong communication and influence across teams.

Responsibilities

• Drive Practice Operational Discipline by standardizing practices and communicating with field teams.
• Enable Data-Driven Decision Making by tracking metrics and ensuring accurate reporting for leadership.
• Streamline Operations to reduce friction, boost productivity, and cut administrative costs.
• Act as a Collaborative Thought Partner with cross-functional teams across Veeva.
• Adapt to Dynamic Priorities and pivot quickly to changing needs.
• Maintain Process & System Integrity with adherence to procedures and root-cause fixes.

Skills

Data analytics

Tableau

Power BI

Excel

Communication

Cross-cultural agility

Ownership

Problem solving

Education

Bachelor's degree

Tools

Tableau

Salesforce

Job description

Veeva is building the industry cloud for Life Sciences through software, data, AI, and business consulting working together. Learn more about our products, vision, values, and status as a Public Benefit Corporation (PBC) on our website .Consulting is changing, and we're not like other firms. Launched in 2019, Veeva Business Consulting has grown quickly and organically to over 500 global experts who combine deep domain knowledge with innovative technology to help Life Sciences companies work in a more efficient and connected way. We are growing aggressively as we look towards 2030. We are seeking great people to help shape the future of the industry with the world's leading software, data, AI, and expertise at their back.

The Role

Are you a high-energy, team first, problem solver looking to accelerate your career in business operations? In this role, you will manage core operational processes for Veeva's global Business Consulting practice, ensuring smooth execution, organizational efficiency, and data-driven insights that empower our field teams to scale. As a trusted thought partner, you'll have end-to-end ownership of key operational processes to streamline business execution at scale.

What You'll Do

• Drive Practice Operational Discipline: Help streamline and maintain best practices across the Business Consulting practice, using data and clear communication to influence field teams and practice leaders without direct authority
• Enable Data-Driven Decision Making: Track key operational metrics, generate actionable insights, and ensure reporting accuracy so leadership can make fast, informed business decisions
• Streamline Operations & Improve Efficiency: Continuously audit current workflows to identify friction points; proactively build solutions that maximize productivity, eliminate administrative drag, and minimize costs
• Act as a Collaborative Thought Partner: Build strong, cross-functional relationships across Business Consulting and broader Veeva teams, always keeping the bigger picture in mind and jumping in to support peers when needed
• Adapt to Dynamic Priorities: Maintain agility in a fast-paced, evolving organization, anticipating operational challenges before they arise and pivoting quickly to address shifting business needs
• Maintain Process & System Integrity: Ensure team adherence to operational procedures, taking deep personal ownership over deliverables and fixing issues root-cause when process gaps occur

Requirements

• Bachelor's degree in Business, Finance, Operations, Data Analytics, or a related field, or equivalent practical exposure (e.g. 2+ years of corporate/consulting experience).
• Demonstrated experience improving or automating manual processes in a school, project, or work setting
• Demonstrated experience working in complex people environments, adeptly managing relationships upwards, downwards, and with peers to achieve a goal
• Familiarity with data visualization or analytics tools (e.g., advanced Excel, Tableau, Power BI, or Salesforce)
• Strong Operations Mindset: A natural inclination to keep processes buttoned up, paired with a relentless drive to bring order, logic, and structure to complex or fluid workflows.
• Mission-First Team Player: Proven track record of putting team success and the broader organizational mission ahead of self, innate understanding that we all win together.
• Global & Cross-Cultural Agility: Willingness and ability to collaborate seamlessly across diverse cultures, geographies, and time zones to support a globally distributed practice.
• High Learning Agility & Adaptability: Fast learner who thrives in an ever-changing, fast-paced environment and proactively solves problems rather than waiting for instructions
• Extreme Ownership & Reliability: Strong track record of meeting tight deadlines, taking pride in your work, and holding yourself accountable. Including having the knowledge and humility to ask for help when needed.
• Analytical Mindset: Comfortable working with data to extract insights, identify trends, and back up operational decisions with facts.
• Strong Communication & Influence: Outstanding written and verbal communication skills, with the natural confidence to build rapport, collaborate across teams, and influence others effectively.

Nice to Have

• Prior experience working on a global operations team within a consulting organization
• Prior experience working with Life Sciences companies

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Unrivaled career progression in a fast-growing, global team
• Veeva is a Work Anywhere company. You can work from home or the office on any given day

Compensation

Base pay: $50,000 - $70,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .