Operations Manager - General Surgery & Plastic Surgery

Essentia Health; Duluth (MN); On-site; USD 84,000 - 127,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) contributions

Tuition reimbursement

Flexible scheduling

Paid time off

Wellness resources

Job summary

Essentia Health is seeking an Operations Manager to support our General Surgery and Plastic Surgery departments at the Duluth Clinic, with oversight of the Superior Clinic. This is a full-time, day shift, salaried role eligible for benefits.

Responsibilities include leading large multi-specialty operations, coordinating complex schedules, and ensuring regulatory compliance. Education requires a Bachelor's degree (or ADN with BSN path) and 3+ years clinical administration experience.

Qualifications

• 3+ years healthcare experience in clinical or admin roles.
• Experience managing projects and coordinating complex schedules.
• Strong communication and collaboration across teams.
• Knowledge of regulatory compliance in healthcare.

Responsibilities

• Lead large multi-specialty group practices and business operations.
• Oversee operational activities and plan priorities.
• Direct and coach teams; develop talent pipeline.
• Ensure policy and accreditation compliance and maintain Practice Manuals.
• Coordinate complex clinical schedules in a fast-paced healthcare environment.

Skills

Project management

Communication

Schedule coordination

Attention to detail

Multitasking

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

ADN with BSN plan

Job description

Building Location:

Building F - Duluth Clinic - 3rd Street

Department:

2901300 GENERAL SURGERY - EH DC

Job Description:

Essentia Health is hiring an Operations Manager to support our General Surgery & Plastic Surgery departments at our Duluth Clinic. This leader will also have oversight and partnership with our Superior Clinic. This role is a full-time, day shift, salaried position and is fully benefit eligible.

Education Qualifications:

Job Description:

In collaboration with senior leadership, leads large multi-specialty group practice(s) or large family practice(s) and business operations. Focused on operational activities within practice. The majority of time is spent overseeing area of responsibility, planning, prioritizing and/or directing the work/responsibilities of teams/colleagues. Goal achievement of the specified area is accomplished through strong management of teams/colleagues to ensure operational results. Maintains optimum patient care systems through effective fiscal and operational management, which includes ensuring policies, practices, and procedures are understood and followed by team members. Communicates with parties within and outside of own job function, which may include external customers or vendors. Responsible for managing teams, making and implementing adjustments and improvements of processes, systems or products to enhance performance of job area. Responsible for coaching, leading and mentoring emerging talent and developing the talent pipeline. Oversees compliance with regulatory and accreditation requirements and development and maintenance of Practice Manuals. Assures orientation and ongoing education for staff and has input into program and project development.

This role requires experience managing projects, communicating effectively with multidisciplinary teams, and coordinating complex clinical schedules in a fast-paced healthcare environment.

Required Education:

• Bachelors degree
• -OR - Associates degree in Nursing and ability to obtain bachelors degree within 3 years from date of hire.

Required Experience:

• 3 plus years of healthcare experience, preferably in a clinical setting OR completion of administrative fellowship through Essentia Health.

Key Skills:

• Strong project management and organizational skills
• Excellent verbal and written communication abilities
• Ability to coordinate complex clinical schedules
• Strong attention to detail and follow-through
• Ability to manage multiple priorities and deadlines
• Problem-solving skills and ability to adapt in a fast-paced environment
• Professionalism and ability to collaborate with cross-functional teams

Preferred Qualifications:

• Experience supporting change management as a leader
• Experience leading a surgical team
• 5 years of more of healthcare experience

FTE:

1

Shift Rotation:

Day Rotation (United States of America)

Holidays:

No

Call Obligation:

No

Compensation Range:

$84,364.80 - $126,547.20

Employee Benefits at Essentia Health:At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].