Operations Manager-Firewheel Town Center VS

Victoria’s Secret & Co.; Garland (TX); On-site; USD 28,240 - 36,451; Full time

Job summary

Victoria’s Secret & Co. is seeking an Operations Manager to drive store-level operational execution and maintain a premier shopping environment.

This leader reports to the Store Manager and oversees back-of-house, inventory, and staff performance to ensure product availability and a consistent customer experience. Responsibilities include shipments, replenishment, inventory accuracy, and ensuring safety and asset protection while supporting floorset readiness and store launches.

Qualifications

• Strong execution and operational expertise.
• Strong selling, coaching, and business ownership mindset.
• Experience using insights to drive performance.
• Experience developing talent and building team capability.
• 3+ years of retail leadership experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, and to stand for long periods.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Execute shipment, replenishment, and inventory processes to maintain product availability.
• Maintain back-of-house organization and operational efficiency.
• Ensure inventory accuracy and compliance with standards.
• Uphold cleanliness, safety, and asset protection requirements.
• Support floorsets and product launches.
• Lead and develop direct reports, including Selling Associates.

Skills

Retail leadership

Operational excellence

Coaching

Data-driven performance

Talent development

Tech literacy

Tools

Headsets

Mobile devices

Computers

Job description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

A Victoria’s Secret & Co Operations Manager is a values-based leader who drives operational execution to ensure a consistent and efficient store environment. This role reports to the Store Manager or Assistant Store Manager.

Key Responsibilities

The Operations Manager ensures operational routines are executed consistently to support product availability and store readiness. Specifically, this role owns:

• Execution of shipment, replenishment, and inventory processes
• Back-of-house organization and operational efficiency
• Inventory accuracy and operational compliance
• Cleanliness, safety, and asset protection standards
• Support of floorsets and product launches
• Identification and resolution of operational gaps
• Direct reports, including Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

Click here for benefit details related to this position.

Minimum Salary: $20.50

Maximum Salary: $26.46

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

• Strong execution and operational expertise
• Strong selling, coaching, and business ownership mindset
• Experience using insights to drive performance
• Experience developing talent and building team capability
• 3+ years of retail leadership experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.