Operations Manager – Field Office Leader (Telework Eligible)

Government Accountability Office; Oakland (CA); Hybrid; USD 107,000 - 197,000; Full time

Job summary

The Government Accountability Office (GAO) is seeking a Management and Program Analyst (Operations Manager) to plan, oversee, and coordinate diverse operational and administrative functions across its field offices. You will drive efficiency, manage projects, and guide cross‑agency initiatives.

Location options include Boston, MA; Norfolk, VA; Oakland, CA; and Seattle, WA. This role is eligible for telework and requires a Secret clearance.

Qualifications

• Experience analyzing policies and procedures to improve efficiency.
• Ability to collect, organize, and present data for diverse audiences.
• Experience leading field operations or administrative teams.
• Strong collaboration with executives and program managers.
• Knowledge of security practices and incident response is a plus.

Responsibilities

• Analyzes policies and procedures to increase efficiency and presents data in various formats to diverse audiences.
• Assesses resource utilization, develops policies, and collaborates to set strategic objectives and business plans.
• Leads Field Operations task teams and supports national responsibilities (budget, time and attendance, training, security).
• Oversees staff delivering GAO-wide business processes and administrative services.
• Serves as Security Officer for field office security programs.

Skills

Data analysis

Policy analysis

Project management

Leadership

Communication

Job description

The Government Accountability Office (GAO) is seeking a Management and Program Analyst (Operations Manager) to plan, oversee, and coordinate diverse operational and administrative functions across its field offices. You will drive efficiency, manage projects, and guide cross‑agency initiatives.

Location options include Boston, MA; Norfolk, VA; Oakland, CA; and Seattle, WA. This role is eligible for telework and requires a Secret clearance.