Operations Manager - FedEx Pickup and Delivery

Ground Logistics; Cumberland (MD); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Weekly pay

PTO and holidays

Medical, dental, vision

401(k) retirement plan

Company uniforms

Advancement opportunities

Job summary

Ground Logistics in Cumberland, MD is seeking an Operations Manager to oversee FedEx pickup and delivery operations. You will lead drivers and supervisors, coordinate daily dispatch and route planning, and ensure safety, performance, and strong FedEx partnerships at the terminal.

The role requires a hands-on leader, readiness for early mornings and weekends, and a commitment to safety and DOT compliance. You will hire and train staff, maintain vehicles, and drive continuous improvement in a

Qualifications

• Leadership experience in logistics or transportation operations.
• Experience with FedEx/UPS/ amazon or similar delivery networks preferred.
• Willingness to work early mornings and weekends.
• Strong communication and problem-solving skills.
• Knowledge of safety and DOT compliance expectations.

Responsibilities

• Lead drivers and supervisors, ensuring accountability and performance.
• Oversee daily dispatch, route planning, and execution.
• Provide safety training, ride-alongs, and DOT compliance
• Coordinate with FedEx terminal management for operational alignment
• Coordinate vehicle maintenance and readiness of the fleet
• Make ownership-driven decisions to keep operations running smoothly

Skills

Team leadership

Dispatch coordination

Safety & DOT compliance

Strong communication

Problem solving

Job description

Operations Manager for FedEx pickup and delivery

Starting Salary: From $78,000 per year

Ground Logistics is seeking a motivated, hands‑on leader to oversee daily operations of FedEx package pickup and delivery. This is a key leadership role within our organization, responsible for driving performance, safety, and team culture.

You will play a direct role in the success of the operation each day. You’ll be present in the terminal, hiring, training and leading drivers and supervisors, keeping vehicles maintained, solving problems in real time, and maintaining a strong partnership with FedEx leadership.

This role requires consistency, flexibility, and availability. Operational needs may require early mornings, extended days, or weekend involvement. In return, you gain schedule flexibility when operations allow and the opportunity to grow within a stable and expanding company.

What You’ll Lead

• Driver and team supervisor development and team accountability
• Daily dispatch, route planning, and execution
• Safety training, ride‑alongs, and DOT compliance
• Strong communication and partnership with FedEx terminal management
• Vehicle maintenance coordination and operational readiness
• You will be trusted to take ownership, make decisions, and keep the operation running at a high level.

What We’re Looking For

• A confident leader who can coach and motivate a team
• Strong communication skills and attention to detail
• Ability to adapt quickly in a fast‑paced environment
• Calm, professional decision‑making under pressure
• High level of personal accountability
• Availability 6 days per week, Mon - Sat
• Experience with FedEx, UPS, Amazon, DHL, Walmart delivery, courier services, trucking, or similar logistics environments is strongly preferred.

What We Offer

• Weekly pay
• Paid time off and paid holidays
• Medical, dental, vision, accident, and life insurance options
• Free telemedicine
• 401(k) retirement plan
• Company‑provided uniforms
• Advancement opportunities within a growing FedEx contractor

We operate with an uncompromising commitment to Safety, Integrity, and Service, and we are hiring immediately for a results‑driven leader who is ready to take ownership and elevate our operation.