Operations Manager - Data-Driven Team Leader

Amazon Inc.; Charleston (TN); On-site; USD 82,000 - 123,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Inc. in Charleston, TN is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while delivering customer orders on time.

You will use data to guide productivity improvements, collaborate with safety, engineering, and HR, and mentor your workforce through shifts. The role offers growth opportunities across Amazon's expansive fulfillment network.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 3+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and holidays.
• Experience leading a team of 2+ salaried employees and 70+ indirect employees.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Data-driven decisions

Analytical skills

Safety focus

Education

Bachelor's degree or equivalent

Job description

Amazon Inc. in Charleston, TN is seeking an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while delivering customer orders on time.

You will use data to guide productivity improvements, collaborate with safety, engineering, and HR, and mentor your workforce through shifts. The role offers growth opportunities across Amazon's expansive fulfillment network.