Operations Manager (Commodity Inspections)

ZipRecruiter; Plantation (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Port Operations Audit Manager who will oversee certification operations and manage cross-functional teams. The ideal candidate will ensure that audits are executed accurately and efficiently while maintaining compliance with industry standards. With a focus on operational improvements and a comprehensive benefits package, this role offers a competitive salary and growth opportunities.

Benefits

Competitive compensation structure

Comprehensive benefits package including Medical, Dental, and Vision Insurance

401K

Paid-time off - Holidays & Sick

15 days vacation

Gym membership reimbursement

$260 Wellness Credit

Dare to Care - Time off

Comprehensive employee discount options

Qualifications

• 5+ years of operations or certification management experience required.
• Strong understanding of quality systems and compliance.
• Proven team leadership skills in a related environment.

Responsibilities

• Oversee daily operations and manage audit scheduling.
• Drive process updates and team training initiatives.
• Monitor KPIs and report metrics to leadership.

Skills

Operations Management

Team Leadership

Performance Management

ISO Standards Understanding

Proficiency with Scheduling Tools

Education

Bachelor’s degree in Business, Quality, or related field

Tools

CRM Systems

Job description

Job Description

We're seeking a Port Operations Audit Manager to join the team!
In this role, you'll lead certification operations, manage cross-functional teams, and ensure audits are executed accurately, efficiently, and in compliance with industry standards.

Responsibilities:

• Oversee daily operations, audit scheduling, and protocol compliance
• Manage and support auditors, planners, and certification staff
• Maintain audit quality, auditor qualifications, and regulatory compliance (ISO 17065)
• Drive operational improvements, process updates, and team training initiatives
• Monitor KPIs, audit timelines, and service performance; report metrics to leadership
• Resolve client issues, manage complaints/appeals, and ensure high satisfaction
• Support internal/external audits, reporting, and certification program development

Requirements:

• 5+ years of operations or certification management experience
• Strong understanding of ISO standards, quality systems, and compliance requirements
• Proven team leadership and performance management skills
• Proficiency with scheduling tools and CRM systems
• Bachelor’s degree in Business, Quality, or related field

We Offer:

• Competitive compensation structure!
• Comprehensive benefits package
  • Medical Insurance
  • Dental Insurance (100% Employer covered!)
  • Vision Insurance (100% Employer covered!)
• 401K
• Paid-time off - Holidays & Sick
• Vacation - 15 days
• Gym membership reimbursement
• $260 Wellness Credit!
• Dare to Care - Time off!
• Comprehensive employee discount options!

Apply Today!

Company Description

At Control Union, we pride ourselves on employing committed and dedicated people across our range of services. We continuously train our staff to develop into experts our customers can trust. We also focus on improving your professional skills and having fun while working smart. We want you to grow, challenge us, and share your ideas. We believe we are a great place to work where it feels like family.