Operations Manager (Commodity Inspections)

ZipRecruiter; Miami (FL); Remote; USD 70,000 - 100,000; Full time

Job summary

ZipRecruiter is seeking an Operations Manager for Commodity Inspections to oversee inspection operations and manage teams effectively. This role involves ensuring compliance with important standards, improving operational efficiency, and mentoring staff. The position offers a competitive compensation structure along with comprehensive benefits and the flexibility to work remotely.

Benefits

Remote work schedule

Comprehensive benefits package

Medical, Dental and Vision insurance

401K

Paid-time off - Holidays & Sick

Vacation - 15 days

Gym membership reimbursement

Comprehensive employee discount options

Qualifications

• 3+ years of experience in logistics, operations, or planning required (5+ years preferred).
• Strong understanding of ISO/IEC 17020 and commodity inspection protocols (FGIS, GAFTA, FOSFA).

Responsibilities

• Lead day-to-day operations for Commodity Inspection teams.
• Supervise inspectors and manage field execution.
• Coordinate staffing, scheduling, procurement, and cross-team collaboration.

Skills

Leadership

Analysis

Communication

Decision Making

Proficiency in Microsoft Office Suite

Spanish Skills

Education

Associate degree (Arts or Science)

Bachelor’s in Business or Logistics/Supply Chain

Job description

Job DescriptionJob Description

We’re seeking an Operations Manager – Commodity Inspections to join the team! Work Remote!
In this role, you'll be responsible for overseeing field inspection operations, managing teams, and ensuring timely, accurate, and impartial delivery of commodity inspection services. This position plays a critical role in maintaining compliance with ISO/IEC 17020 standards, supporting audits, and driving operational excellence across multiple locations.

Responsibilities:

• Lead day-to-day operations for Commodity Inspection teams, ensuring efficiency and compliance
• Supervise inspectors and manage field execution, calibration, and reporting standards
• Oversee training, SOP development, and technical documentation control
• Resolve client issues and complaints with root cause analysis and corrective actions
• Monitor and improve KPI performance related to turnaround time, audit accuracy, and client satisfaction
• Support audits, management reviews, and operational reporting
• Coordinate staffing, scheduling, procurement, and cross-team collaboration
• Maintain technical impartiality and quality assurance standards
• Mentor staff, track competencies, and deliver hands-on technical guidance
• Represent the company in client meetings, conferences, and industry events

Requirements:

• Associate degree (Arts or Science required); Bachelor’s in Business or Logistics/Supply Chain
• 3+ years of experience in logistics, operations, or planning (5+ years )
• Strong understanding of ISO/IEC 17020 and commodity inspection protocols (FGIS, GAFTA, FOSFA)
• Proven leadership and supervisory experience
• U.S. citizenship or valid work visa
• Valid driver’s license; willingness to travel up to 20% (domestic and international)
• Proficiency in Microsoft Office Suite
• Strong communication, analytical, and decision-making skills
• Ability to manage multiple priorities in varied work environments
• Spanish skills a plus

We Offer:

• Competitive compensation structure!
• Remote work schedule! (Travel as needed)
• Comprehensive benefits package
  • Medical Insurance
  • Dental Insurance (100% Employer covered!)
  • Vision Insurance (100% Employer covered!)
• 401K
• Paid-time off - Holidays & Sick
• Vacation - 15 days
• Gym membership reimbursement
• Dare to Care - Time off!
• Comprehensive employee discount options!

Apply Today!

Company DescriptionAt Control Union, we pride ourselves on employing committed and dedicated people across our range of services. We continuously train our staff to allow them to develop into experts our customers can put their trust in. We are also improving your own professional skills and having fun besides working smart. We want you to grow, challenge us and share your ideas. I guess you can say we are a great place to work where it feels like family.Company DescriptionAt Control Union, we pride ourselves on employing committed and dedicated people across our range of services. We continuously train our staff to allow them to develop into experts our customers can put their trust in. We are also improving your own professional skills and having fun besides working smart. We want you to grow, challenge us and share your ideas. I guess you can say we are a great place to work where it feels like family.