Operations Manager: Clinic Ops & Scheduling Lead

Therapy-and-Beyon; Flower Mound (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) matching

Short-term disability

HSA/FSA

EAP

Employee recognition

Job summary

Therapy & Beyond, a leading BCBA-owned ABA organization, invites you to join as Operations Manager in Flower Mound, TX. You will lead Operations Support and assist Clinic Leadership, coordinating schedules, intake workflows, and policy rollout across markets.

Reporting to the Operations Director, you will prepare meetings, drive cross-functional projects, and generate regular operational reports to guide strategic decisions. Travel across DFW, Houston, Tulsa, and OKC markets is required.

Qualifications

• Bachelor's degree preferred or equivalent experience in administrative or operations support.
• Strong organizational, time-management, and communication skills.
• Proficiency in Google Workspace and operational management software.
• Ability to maintain confidentiality and provide empathetic support in a fast-paced environment.
• High attention to detail with the ability to support multiple stakeholders simultaneously.

Responsibilities

• Provide direct management and oversight of Operations Support and Clinic Leadership.
• Serve as the primary administrative partner to the Operations Director, including meeting preparation and special project support.
• Streamline communication flow between senior leadership and clinic leadership to ensure alignment on key initiatives.
• Assist the Operations Director in tracking departmental goals and reporting on operational KPIs.
• Manage centralized Scheduling and Intake workflows to ensure operational efficiency.
• Assist with the implementation of local operational policies and procedures.
• Support onboarding and training coordination.
• Attend and contribute to weekly Operations meetings in support of Clinic and Senior Leadership.
• Develop and update operational reports on a weekly, monthly, and quarterly basis to inform strategic decision-making.

Skills

Organizational skills

Communication

Time management

Confidentiality

Empathy

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Google Workspace

Operations software

Job description

Therapy & Beyond, a leading BCBA-owned ABA organization, invites you to join as Operations Manager in Flower Mound, TX. You will lead Operations Support and assist Clinic Leadership, coordinating schedules, intake workflows, and policy rollout across markets.

Reporting to the Operations Director, you will prepare meetings, drive cross-functional projects, and generate regular operational reports to guide strategic decisions. Travel across DFW, Houston, Tulsa, and OKC markets is required.