Operations Manager-CA

CVS Health; Paramount (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

CVS Health seeks an Operations Manager to join their Store Management team in Paramount, CA. This role involves overseeing store operations, enhancing customer loyalty through excellent service, and leading staff development. The ideal candidate will possess strong leadership and analytical skills, with a focus on operational improvements. Comprehensive benefits and a competitive salary range are offered for this full-time position.

Benefits

Comprehensive medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Ability to work flexible full-time hours, including early mornings, overnights, weekends.
• Retail management or supervisory experience preferred.

Responsibilities

• Oversee store operations and supervise staff.
• Assist in staffing, training, and developing store team members.
• Lead customer service efforts and address customer questions.

Skills

Deductive reasoning

Advanced analytical skills

Strong communication

Leadership

Supervision skills

Education

High school diploma or equivalent

Job description

Position Overview

At CVS Health, we're committed to building a world of health around every consumer with dedicated colleagues passionate about transforming healthcare. As the nation's leading health solutions company, we serve millions of Americans through our local stores, digital channels, and a team of over 300,000 purpose-driven colleagues—caring for people in a way that is more connected, convenient, and compassionate. We do this with heart, every day.

Position Summary

The Operations Manager is a key member of the Store Management team, supporting the company's mission to help people on their path to better health. The role involves driving store execution and performance, fostering customer loyalty through excellent service, and leading by example under the supervision of the Store Manager. The Operations Manager assists in managing store operations, employee development, and customer service.

Responsibilities

1. Store Management: Oversee store operations, supervise staff, implement policies, manage sales and inventory, and handle financial responsibilities.
2. Employee Development: Assist in staffing, training, and developing store team members.
3. Customer Service: Lead customer service efforts, address customer questions and complaints, and promote CVS's customer service culture.

Note: Unlike the Store Manager in Training, this position is not part of the CVS/pharmacy Retail Management Development Program, and Operations Managers are not eligible for direct promotion to Store Manager. Candidates aiming for a Store Manager role should consider applying for Store Manager in Training openings.

Essential Functions

1. Management: Lead store team, communicate effectively, support operational and service improvements.
2. Customer Service: Assist customers, promote CVS service standards.

Qualifications

Required: Deductive reasoning, advanced analytical and computer skills, strong communication, leadership, and supervision skills. Ability to work flexible full-time hours, including early mornings, overnights, weekends, and respond to urgent issues.

Preferred: Retail management or supervisory experience.

Education & Compensation

High school diploma or equivalent required. Anticipated weekly hours: 40. Full-time position with a pay range of $18.77 - $31.00 per hour, depending on experience, education, and location.

Benefits

Comprehensive benefits include medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit CVS Benefits.

Application deadline: 08/09/2025. Qualified applicants will be considered in accordance with applicable laws.