Operations Manager at Queens Hillel

Hillel International; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Hillel International is seeking an Operations Manager to oversee financial, operational, and administrative functions at Queens Hillel. This full-time position requires strong organizational skills, proficiency in QuickBooks, and experience in nonprofit management. The Operations Manager will help maintain effective internal systems while collaborating closely with senior staff to ensure operational excellence in a vibrant campus community.

Benefits

Comprehensive benefits package

Professional development opportunities

Qualifications

• 3+ years of experience in operations, finance, administration, or nonprofit management.
• Strong proficiency in QuickBooks and Excel.
• Experience with HR administration and basic employment law.

Responsibilities

• Oversee financial, operational, and administrative functions.
• Generate monthly reports detailing income and spending.
• Manage technology systems and ensure functionality of all office equipment.

Skills

Organizational skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in business, nonprofit management, or related field

Tools

QuickBooks

Excel

Job description

Queens Hillel is seeking a highly organized, detail-oriented, and mission-driven Operations Manager to oversee the financial, operational, and administrative functions of our growing and dynamic Hillel. This full-time, in-person position plays a critical role in maintaining strong internal systems and ensuring operational excellence in support of vibrant Jewish campus communities.

We are looking for a team player who thrives in a fast-paced, collaborative environment and brings a strategic mindset to everything from financial management to vendor relationships. The Operations Manager will work closely with the Executive Director and other senior staff as a key thought partner. The Operations Manager reports directly to the Executive Director.

What You’ll Do

• Establish appropriate financial controls and policies across the organization, and maintain accounting tasks such as writing checks, entering data into QuickBooks, and generating financial reports.
• Oversee the use of the donor database, including gift processing, data cleanliness and strategic data usage.
• Ensure staff comply with all financial procedures, and implement new ones as needed
• Generate P&L reports and verify proper categorization.
• Prepare and deposit all incoming funds.
• Generate monthly reports detailing income and spending.
• Ensure timely payment of invoices and maintain vendor relationships.
• Keep accurate financial files and records in compliance with 990 reporting requirements.
• Process and track expenses, ensuring timely payments and reimbursements for staff and students.
• Act as a liaison between the accountant, outside accounting firm and Executive Director during the annual financial review.
• Conduct regular data cleaning and updates across organizational software platforms.
• Reconcile data between Little Green Light, QuickBooks, and Chase monthly.
• Learn new software efficiently and troubleshoot challenges effectively.

Operations & Administration

• Maintain and improve organizational systems and procedures, managing multiple projects simultaneously with accuracy and attention to detail.
• Oversee HR functions, including payroll, benefits, and onboarding.
• Serve as the main liaison with vendors, service providers, and campus partners.
• Manage technology systems and ensure functionality of all office equipment.
• Help assess and implement tools for increasing staff efficiency and operational transparency.

Facility & Vendor Management

• Ensure smooth daily operations of all Hillel spaces.
• Coordinate repairs, maintenance, and relationships with building staff and contractors.
• Oversee office safety, security, and emergency protocols.
• Oversee coverage of the front desk.

Qualifications

• 3+ years of experience in operations, finance, administration, or nonprofit management.
• Bachelor's degree in business, nonprofit management, or related field.
• Strong proficiency in QuickBooks and Excel.
• Knowledge of nonprofit accounting and budgeting best practices (experience with Ramp is a plus).
• Excellent organizational and communication skills.
• Experience with HR administration and basic employment law.
• Comfort working with fundraising databases (e.g., Salesforce, Little Green Light, etc.).
• Ability to manage multiple projects with accuracy and efficiency.
• Collaborative, proactive, and solutions-oriented mindset.

What You’ll Bring to the Role

• A passion for supporting mission-driven work in a collaborative team setting.
• Strong integrity and attention to detail.
• A commitment to professional growth and continuous learning.
• Willingness to work across multiple campuses and on some evenings and occasional weekends.
• Experience in Jewish communal organizations a plus, but not required.

What You’ll Receive

• Competitive salary in the nonprofit marketplace. The salary range for this role is $60,000–$65,000.
• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long Term Disability (LTD) insurances, Flexible Spending accounts, generous vacation/sick time, and parental leave.
• Great professional development, mentoring and skill building opportunities, and access to up to $2,000 annually through our Talent Investment Fund.

About Queens Hillel

Located in the heart of the world’s borough, our students represent more diversity in religious traditions, ethnicities, kinds of Jewish education and communal involvement, socioeconomic backgrounds, and academic profiles than any other Hillel in the United States. We serve “commuters” (who come to campus and then go home) and “residents” (who live in the dormitory or neighborhood apartments) alike. Our students represent the future of the New York Jewish community, as the vast majority will likely stay close to home after graduation.

As we work to achieve our mission of enriching the lives of Jewish students so that they may enrich the Jewish people and the world, we strive to be an inclusive resource that empowers students to engage in open-ended identity exploration, mentors them to seek and find what they need and feel passionate about, and coaches them to actualize their big ideas. Since our founding in 1947, our primary campus community and home has been Queens College. Today, we’re an award-winning Hillel with the inspiring vision to serve every Jewish college student in the borough whether they attend Queens College, Queensborough Community College, LaGuardia Community College, or St. John’s University.

About Hillel International

In 1923, Rabbi Benjamin Frankel started Hillel with humble means, a noble mission and a breathtaking vision: to convey Jewish civilization to a new generation. Today, Hillel International continues to enrich the lives of Jewish students and is the largest Jewish campus organization in the world at nearly 1,000 colleges and universities across North America and around the world. As Hillel evolves as an organization, the mission remains steadfast: to create lasting connections with every Jewish student that foster an enduring commitment to Jewish life, learning, and Israel and train them to become the next Jewish leaders.

Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.

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