Operations Manager AGI

Asplundh Careers; King of Prussia (PA); On-site; USD 70,000 - 110,000; Full time

Job summary

Asplundh Tree Expert, LLC is seeking a Landscape Maintenance Operations Manager to oversee all landscape maintenance operations and provide crew support. You will focus on bids, training, scheduling, and proactive problem solving to satisfy client needs, reporting to the Branch Manager.

The role requires supervising several maintenance teams, coordinating manpower, equipment and materials, and ensuring timely responses to client requests while maintaining safety and quality standards.

Qualifications

• High School degree required; associates or bachelor’s degree desirable.
• 2-4 years of supervisory/manager experience with people leadership.
• General knowledge of irrigation systems and turf management.
• Licenses applicable to geographic area of responsibility.

Responsibilities

• Support and communicate company vision, policies, safety and training to team.
• Ensure job specifications meet quality and efficiency standards.
• Develop, communicate and maintain seasonal work schedules; coordinate manpower, equipment and materials.
• Perform inspections of equipment and vehicles to ensure proper maintenance.
• Respond to client requests promptly; resolve issues with Client Management team.
• Lead multiple maintenance teams; participate in onboarding and coaching; drive performance improvement.

Skills

Organizational skills

Problem solving

Communication

Accountability

Confidentiality

Education

High School degree

Associate or Bachelor desirable

Tools

Aspire

Job description

Description

Position Title: Landscape Maintenance Operations Manager

The position of Landscape Maintenance Operations Manager is a fast-paced job that offers a variety of activity while managing all aspects of landscape maintenance operations and landscape maintenance crew support. This is a job that keeps you on the go and gives you a high degree of control within your team.

The Landscape Maintenance Operations Manager achieves success by understanding landscape bids, training and supporting their maintenance teams, and problem solving to satisfy client needs. This position reports directly to the Branch Manager.

Our company culture is team oriented, strives to uphold standards and deliver high quality work. Honesty and clarity is important to us in our relationships with our clients and our employees. If you share these values, we want to grow with you.

Principal Responsibilities:

• Support and communicate company vision, policies, procedures, safety/training programs, to all team employees.
• Be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.
• Work with management team to map out seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all assigned jobs, coordinate manpower, equipment and materials in a timely fashion.
• Perform inspections of equipment and vehicles to see that all is being maintained properly.
• Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable.
• Manage and lead several maintenance teams. Participate in the hiring and successful onboarding of new team members. Encourage growth and development through training programs and succession planning. Provide coaching and timely feedback to optimize performance. Oversee and implement performance improvement processes when needed.

Education & Experience Qualification:

• High School degree required. Associate’s or Bachelor’s Degree desirable.
• 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems & turf management programs.
• Possess applicable operating and/or applicators licenses necessary for geographic area of responsibility.

Skills & Abilities Qualifications:

• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
• Exceptional problem-solving skills.
• Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.
• Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
• Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire a plus.
• Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.
• Valid driver’s license with a reasonably clean record.

Environmental Considerations:

• Works around hazardous equipment with moving mechanical parts.
• Works outside in all weather conditions, including cold, heat, temperature swings.
• Works around excessive noise from machines, requiring hearing protection.
• Works in corridors with uneven terrain.
• May be exposed to nature, i.e. irritating plants and biting or stinging insects.
• May be exposed to fumes/odors, dust/mites, chemical and/or waste hazards.
• May be exposed to dogs and other animals.
• Work may be performed at varying heights above ground.

Physical Requirements:

• Must have the ability and endurance to perform tasks for at least 8-hour periods.
• Must understand and demonstrate proper safety procedures, abiding by all OSHA regulations, with the ability to respond to emergency situations in a timely manner.
• Must be able to maintain attention and concentration for extended periods of time.
• Must be able to wear PPE as necessary.
• Must be able to enter and exit a vehicle numerous times a day.

Key:

• Rarely = less than 10%
• Occasionally = up to 33%
• Frequently = up to 66%
• Continuously = 67% to 100%

Rarely: Climbing ladders, color vision.

Occasionally: Sitting, kneeling, crawling, climbing ladders, balancing, lifting up to 50lbs.

Frequently: Stooping, squatting, sense of touch, climbing on/off truck, gripping, reaching, range of motion, lifting, carrying, pushing, pulling, climbing stairs, lifting over 10lbs to 50lbs.

Continuously: Standing, walking, body twisting, manual dexterity, speaking clearly, seeing distant, seeing, reading, hearing – speech range, lifting up to 10lbs.

Individuals must be able to perform the essential functions of the position with or without a reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext. 1339.

An Equal Opportunity Employer, including disabled and vets.

Important Information for Applicants:

• Asplundh Tree Expert, LLC and its family of companies are Equal Opportunity Employers. We consider all qualified applicants without regard to any legally protected characteristic.
• If you require reasonable accommodation during the application or hiring process, please contact our ADA Coordinator at 1-800-248-8733, ext. 3656.
• Employment offers are contingent upon successful completion of applicable pre-employment requirements, which include background screening, drug testing, and employment eligibility verification.
• Compensation determination is based on market data, job scope and individual qualifications.
• We offer a competitive total rewards package inclusive of health and welfare and retirement benefits, as well as paid time off and holiday pay benefits.
• Unsolicited resumes without an executed agency agreement become the property of the company.