Operations Manager - 3rd Shift - Dubuque Distribution Center

Nordstrom; Dubuque (IA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom in Dubuque is seeking an Operations Manager for the 3rd shift at the distribution center. You will oversee a team of about 20 hourly associates, drive safety, quality, productivity, and cost, and own the full operating picture of your department.

You will coach and develop staff, manage budgets, drive continuous improvement, recruit and onboard new team members, and partner across shifts to keep the operation running smoothly.

Qualifications

• 5+ years in warehouse management experience.
• Proven CI actions delivering cost/service/quality improvements.
• Experience developing leaders and coaching direct reports.
• Strong knowledge of warehousing KPIs.
• Hands-on with warehouse management software and databases.
• Ability to analyze data and act on improvement opportunities.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and develop a team of about 20 warehouse associates.
• Own shift-level financial results including budget and variances.
• Drive continuous improvement through problem-solving and process ownership.
• Recruit, onboard and train new team members.
• Coordinate across shifts and departments to keep operations running.

Skills

Leadership

Team management

Data analysis

Communication

Process improvement

Tools

WMS

Database skills

Job description

Job Description

Schedule - 3rd Shift: Sunday-Thursday, 9:00PM-5:30AM

About The Role

The Dubuque Distribution Center supports a high-volume, fast-moving supply chain operation with fluctuating seasonal demand, multiple product categories, and tight service-level expectations. The Operations Manager owns results for a shift of about 20 hourly employees and is accountable for the full operating picture of their department — safety, quality, productivity, and cost — not just day-to-day supervision. This is a leadership role for someone ready to own outcomes, not just oversee a shift.

A day in the life

• Lead, coach, and develop a team of about 20 warehouse associates, driving performance through clear expectations and consistent feedback
• Own shift-level financial results — monitor budget, track variances, and take corrective action when metrics slip
• Drive continuous improvement through problem-solving, process ownership, and cross-shift coordination
• Recruit, onboard, and train new team members to keep the team staffed and ready
• Partner across shifts and departments to keep the building running as one operation

You own this if you have…

• 5+ years of warehouse experience in a managerial role
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands-on experience with warehouse management software and databases
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Pay Range Details

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$59,000.00 - $98,000.00 Annual

We’ve got you covered…

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

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