Operations Manager- 24/7 Integrated Security Services

Security Engineers, Inc.

Metairie (LA)

On-site

USD 70,000 - 100,000

Full time

7 days ago

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Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401K/403b Plan

Job summary

Security Engineers, Inc. in Metairie, LA is seeking an Operations Manager to lead 24/7 security operations, supervise officers, and drive client satisfaction. You will oversee staffing, post coverage, and on-call support while ensuring compliance with regulatory standards and company policies.

The role requires security leadership experience, an armed license, and a track record of operational excellence. Strong communication and software proficiency are essential for success in this fast-paced

Qualifications

High school diploma or equivalent required.
Bachelor’s degree in Business or Security preferred.

Responsibilities

Oversee 24/7 security operations and lead security personnel.
Manage posts, staffing, and on-call support for officers.
Maintain regulatory compliance and ensure client satisfaction.
Administer guard management software and incident reporting.
Support branch leadership with growth and administrative tasks.

Skills

Security leadership

Security experience

Security certifications

Armed license

Clean driving record

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Outlook

Excel

Job description

Operations Manager- 24/7 Integrated Security Services(NOLA201)

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers, Inc. is an Equal Opportunity Employer

Employer & Licensing Statement
Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585.

Security Engineers, Inc Licensing Numbers:

Conditions of Employment
Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law.

Job Skills / Requirements

Position Summary:

The Operations Manager oversees 24/7 security operations to ensure high-quality service, regulatory compliance, and client satisfaction. This role provides leadership to security personnel, supports operational efficiency, and assists with growth initiatives including lead generation and administrative support for the Branch Manager, Regional Manager, SE Sales Team, and Executive Leadership.

Minimum Qualifications:

2+ years of security leadership or related experience
3+ years of verified security, law enforcement, corrections, or military experience
Preferred: CPP, PSP, or other security management certifications
Valid Louisiana Armed Security License (or ability to obtain/maintain)
Valid driver’s license with clean MVR that meets company approved driver standards

Key Responsibilities:

Note: Duties may evolve based on business and client needs.

Security Operations

Ensure consistent, timely delivery of security services
Administer guard management software
Enforce workplace safety procedures
Work posts when needed and remain on-call for officer support

Performance & Leadership

Identify and resolve performance issues
Implement and communicate operational standards
Support change management and continuous improvement
Provide clear leadership, accountability, and guidance

Client & Team Communication

Act as liaison between clients, Site Managers, Supervisors, and leadership
Maintain strong communication across operations
Prepare reports on performance, incidents, and client satisfaction

Growth Support

Assist with lead generation activities as required
Provide administrative support for growth efforts led by Branch Manager, Regional Manager, and SE Sales Team

Compliance & Risk Management

Ensure compliance with regulatory and company standards
Conduct risk assessments and implement mitigation strategies
Maintain documentation for audits and inspections

Supervisory & Administrative Duties

Verify and track employee licenses and certifications
Report new hires and terminations to the State of TN
Manage scheduling and ensure 24/7 staffing coverage
Coordinate incident and emergency responses
Oversee billing processes and invoice accuracy

Required Skills & Abilities

Proven leadership and supervisory capability
Strong problem-solving, analytical, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Effective verbal, written, and electronic communication
Proficiency in Outlook, Excel, and administrative systems
Flexibility to support 24-hour operations
Positive attitude with initiative and accountability

Physical Requirements

Ability to stand or sit for at least one hour
Ability to walk ½ mile and climb 20 stairs without stopping

Education

High school diploma or equivalent (required)
Bachelor’s degree in Business, Security Management, or related field (preferred)

Education Requirements (All)

High School Diploma or equivalent
Bachelor's Degree, Preferred

Certification Requirements (All)

Louisiana Armed Security Guard Card preferred
Able to obtain any & all security certifications/licenses
State Issued Driver's License (Not Expired)
Security management certifications (CPP, PSP) preferred

Additional Information / Benefits