Operations Manager

Fiber Global; Whitestown (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Fiber Global, Inc. is seeking an Operations Manager to lead daily manufacturing operations at its Whitestown facility.

The role emphasizes safety, quality, productivity, and employee performance, partnering with Team Leaders to optimize staffing, equipment, and processes. The ideal candidate will drive governance of standard meetings, audits, and preventive maintenance while coaching and developing frontline leaders to ensure sustained performance and continuous improvement across production

Qualifications

• Experience leading daily manufacturing operations and drive safety, quality, and productivity.

Responsibilities

• Own and improve factory Safety, Quality, Delivery, and Cost (SQDC) metrics.
• Report daily on operational conditions and risks.
• Identify performance gaps and develop corrective actions with due dates.
• Coach frontline leaders and build a high-performing workforce.
• Lead by example with technical expertise and consistent execution.

Skills

Leadership

Operations management

Safety standards

KPI analysis

Root cause analysis

Job description

5352 Performance Way, Whitestown, IN 46075, USA

Fiber Global is a manufacturing and climate technology company focused on advancing building materials. Our mission is to reclaim abundant global waste streams to create sustainable, high-performing building materials. Fiber Global creates products that are both sustainable by design and higher performing than existing products on the market. Please visit www.fiberglobal.com to learn more.

About the Role

Job Overview:
The Operations Manager is responsible for leading daily manufacturing operations by driving safety, quality, productivity, and employee performance across the facility. This leadership role oversees production execution, develops frontline leaders, and ensures operational standards are consistently maintained. The Operations Manager partners with Team Leaders to optimize staffing, improve equipment and process performance, and build a high-performing workforce through coaching, accountability, and continuous improvement. Success in this role requires strong leadership, operational expertise, and a proactive approach to solving problems and achieving business objectives.

Requirements

Maintain a working knowledge of every production and maintenance position and effectively allocate manpower based on production priorities, employee capability, and operational needs.

Ensure execution of all Operational Standard Meetings (OSMs), process audits, layered audits, and critical Preventive Maintenance (PM) activities.

Verify operational standards are followed and sustained throughout the facility.

Human Performance Management

Conduct monthly one-on-one meetings with all direct reports.

Coach Team Leaders to improve performance, problem solving, and accountability.

Recognize and reinforce high performance through regular feedback and formal recognition.

Address performance deficiencies promptly through coaching, documented performance management, and disciplinary action when necessary.

Develop top performers through individual development plans and succession planning.

Ensure employee skill progression aligns with role expectations. Employees should continuously develop their capabilities and not remain below the expected competency level for their position (e.g., MT3 performing at an MT1 level).

Talent Acquisition & Organization

Maintain an organized roster that supports operational requirements, skill coverage, and succession planning.

Ensure staffing levels and team capability support current and future production demands.

Performance Management

Own and review all factory-level Safety, Quality, Delivery, and Cost (SQDC) metrics.

Report daily on operational conditions, risks, and factory performance.

Identify performance gaps and recurring issues through KPI review and operational observations.

Develop structured action plans to eliminate root causes.

Assign ownership, establish due dates, and verify successful implementation of corrective actions before closure.

Drive accountability for sustained improvements through regular follow-up and performance reviews.

Reporting & Communication

Own factory-level Root Cause Corrective Action (RCCA) activities for significant operational issues.

Ensure Daily Shift Notes accurately communicate factory performance, major events, downtime, staffing, quality concerns, and completed actions.

Communicate operational priorities and performance expectations clearly across all departments.

Identify opportunities to improve safety, quality, productivity, and equipment reliability.

Eliminate waste and reduce recurring downtime.

Participate in process improvement projects.

Support implementation and sustainment of operational improvements.

Core Expectations

Be qualified to perform every position within Production and Maintenance.

Lead by example through technical expertise and consistent execution.

Own the results of their assigned area.

Identify abnormalities quickly and take immediate action.

Develop the capability of the team through coaching and training.

Communicate effectively across Production, Maintenance, Engineering, and Operations.

Drive a culture of accountability, standardization, and continuous improvement.

Fiber Global, Inc. is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Fiber Global, Inc. participates in the E-Verify program in certain locations as required by law.