Operations Manager

Full Leaf Tea Company; White City (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Company Performance Bonuses

401(k) with employer match

Health, dental, vision, and life insurance fully paid

Paid vacation and sick leave

Professional development and career advancement

Job summary

Full Leaf Tea Company in White City, OR is seeking an Operations Manager to oversee production, inventory, and fulfillment operations at their facility. This hands-on role requires a minimum of 2 years of management experience in a production environment, with strong organizational skills and a proactive mindset. The position offers comprehensive benefits including competitive pay, health insurance, and performance bonuses. This is a full-time position with opportunities for growth as the company expands.

Qualifications

• 2+ years of operations, production, warehouse, or fulfillment management experience.
• Proven ability to lead and develop a team in a hands-on production or warehouse environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee daily inventory, production, packaging, and fulfillment operations.
• Manage, schedule, and develop the production and warehouse team.
• Monitor and maintain inventory levels for raw materials and finished goods.

Skills

Operations management

Team leadership

Inventory management

Process improvement

Job description

Operations Manager – Full Leaf Tea Company

On-site in White City, OR

About Us

At Full Leaf Tea Company, we craft premium organic loose leaf teas and wellness blends, delivering unmatched quality and customer care. Ranked on the Inc. 5000 list of Most Successful Companies in America, we are a fast‑growing, family‑owned company passionate about health, innovation, and excellence. But beyond the growth, what defines us is our people. We operate like a family, supporting each other, celebrating wins together, and building something we are all proud to stand behind. We hand‑blend and manufacture all our teas in‑house and ship hundreds of thousands of packages a year out of our facility in White City, Oregon. As we continue to scale, we’re looking for the right person to help us run and improve the operations that make it all happen.

About the Role

We’re looking for a hands‑on, communicative, organized Operations Manager to oversee the day‑to‑day production, inventory, and fulfillment operations at our White City facility. You’ll manage our production and warehouse teams, keep inventory and supply chain running smoothly, and work closely with ownership to drive efficiency as we continue to grow. This is a role with real ownership and real impact. As Full Leaf expands, there is a clear path for this role to grow with it.

Key Responsibilities

• Oversee daily inventory, production, packaging, blending, and fulfillment operations to ensure orders ship accurately and on time
• Manage, schedule, and develop the production and warehouse team
• Monitor and maintain inventory levels for raw materials, packaging, and finished goods
• Coordinate with suppliers and vendors to ensure timely and cost‑effective procurement
• Identify and implement process improvements to increase throughput, reduce waste, and improve accuracy
• Maintain a safe, clean, and organized production environment in compliance with food safety standards
• Track and report on key operational metrics including throughput, error rates, labor efficiency, and fulfillment costs
• Work cross‑functionally with the marketing and leadership team on new product launches and seasonal volume planning

Requirements

• 2+ years of operations, production, warehouse, or fulfillment management experience
• Proven ability to lead and develop a team in a hands‑on production or warehouse environment
• Strong organizational skills and attention to detail: you catch issues before they become problems
• A proactive, process‑improvement mindset: you’re always looking for a better way
• Comfort with inventory management systems and basic operational reporting
• Ability to lift up to 50 lbs and work in an active production environment

Preferred Skills (and Benefits)

• Familiarity with USPS, FedEx, or high‑volume e‑commerce fulfillment is a strong plus
• Food, beverage, CPG, or light manufacturing experience is a strong plus
• Competitive pay based on experience
• Company Performance Bonuses
• 401(k) with employer match
• Health, dental, vision, and life insurance fully paid
• HRA
• HSA
• Dependent Care FSA
• Disability coverage
• Paid vacation and sick leave
• Professional development and career advancement
• Job Type: Full-time
• Schedule: 8 hour shift
• Ability to Commute: White City, OR 97503 (Required)
• Ability to Relocate: White City, OR 97503: Relocate before starting work (Required)