Operations Manager

PROformance OM; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

PROformance OM in Phoenix, Arizona, is seeking an Operations Manager to oversee daily operations in fulfillment and kitchen operations. The ideal candidate will manage a team, ensure compliance with company policies, and enhance operational efficiency.

Qualifications include a Bachelor's degree and 3-5 years of relevant experience. Strong leadership, communication skills, and proficiency in Microsoft Office are essential. Candidates must also be ready to pass a drug test as per company policy.

Qualifications

• 3-5 years of experience in operations management or a supervisory role.
• Demonstrated leadership ability, with the ability to engage and motivate others.
• Willing and able to pass a pre-employment drug test.

Responsibilities

• Supervise, plan, train, and motivate a team of staff members.
• Monitor daily operations to ensure efficiency and quality.
• Identify, create, and implement process improvements.
• Prepare and analyze operational reports.
• Collaborate with other departments to ensure timely delivery.
• Ensure all areas meet safety and housekeeping requirements.

Skills

Strong leadership and team management abilities

Excellent communication and interpersonal skills

Proficiency in Microsoft Office Suite

Ability to analyze data and make data‑driven decisions

Education

Bachelor’s degree in Business Administration, Operations Management, or a related field

Job description

PROformanceOM.com is a trailblazer in the rapidly growing $20 billion grab-and-go industry, setting new standards for fresh, healthy, and convenient food options. Powered by proprietary in-house technologies, a state-of-the-art commissary, and a fully integrated distribution and transportation network, PROformanceOM.com delivers exceptional quality and consistency at scale. As an industry innovator and trendsetter, the company is committed to redefining Grab & Go with offerings that support active, health-conscious lifestyles — wherever life takes you.

About the Role

The Operations Manager will oversee and coordinate the daily operations of a team in our fulfillment and kitchen operations. This role is responsible for ensuring operational efficiency, managing a team of employees, and maintaining compliance with company policies, SOP’s and industry regulations. The ideal candidate is a proactive leader with strong organizational and problem‑solving skills.

Key Responsibilities

• Team Management: Supervise, plan, train, and motivate a team of staff members to achieve performance goals and metrics.
• Operational Oversight: Monitor daily operations to ensure efficiency, quality, and adherence to safety standards.
• Process Improvement: Identify, create, and implement process improvements to enhance productivity and reduce costs with stakeholder collaboration.
• Reporting: Prepare and analyze operational reports to track performance metrics and present findings to management.
• Customer Service: Collaborate with other departments to ensure timely and accurate delivery of products/services.
• Highest Standards: Ensures that all areas meet all safety and housekeeping requirements and standard keeps getting raised.

Qualifications

• Education: Bachelor’s degree in Business Administration, Operations Management, or a related field (or equivalent experience).
• Experience: 3-5 years of experience in operations management or a supervisory role.
• Demonstrated leadership ability, with the ability to engage and motivate others.
• Candidates must be willing and able to pass a pre‑employment drug test. This test includes screening for THC (cannabis) and other substances as required by company policy.

Skills

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to analyze data and make data‑driven decisions.

Physical Requirements

• Ability to work in a warehouse and food production area, including standing for extended periods and lifting up to 50 lbs.