Operations Manager

Harri; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

401 (k)

Insurance – Medical, Dental & Vision

Flex Time

Employee Assistance Program

World-class training & development

Staff discount in US & UK restaurants

Friends & Family discount

Job summary

Street Pizza in Washington, DC, part of Gordon Ramsay Restaurants, seeks an experienced Restaurant Manager to lead daily operations with energy and a guest-focused approach in a premium casual setting.

You will train and coach the team, uphold brand standards, ensure health and safety, and drive stellar service in a busy, vibrant environment that reflects Gordon Ramsay's global standards.

Qualifications

• Proven leadership in restaurant settings.
• Experience as Restaurant Manager within fine dining or high-volume environments.
• Strong hospitality standards and guest-service focus.
• Ability to recruit, develop and retain a high-performing team.

Responsibilities

• Execute operations with consistent guest satisfaction in a lively restaurant and bar.
• Lead, inspire, and motivate the team to deliver quality service.
• Drive loyalty and retention through exceptional leadership.
• Ensure Health & Safety and Food Safety compliance to statutory and brand standards.
• Oversee supply chain and stock control in line with the concept and standards.
• Effectively manage targets and the restaurant's P&L.

Skills

Leadership

High-volume restaurant

Fine dining experience

Staff development & retention

Excellent communication

Job description

Our Street Pizza restaurant embodies pizza without rules. Brash, fun, delicious, irreverent, democratic - we take our pizza very seriously but never ourselves. Located in China Town DC, Street Pizza is a premium casual restaurantinspired by the Michelin-starred chef and television personality Gordon Ramsay and his global travels. Street Pizza brings a fun and lively social atmosphere and features Chef Ramsay's signature, bottomless sourdough pizza - from Classic Margarita to Corn & Chorizo - alongside wings, inventive sides, cocktails, craft beers, and wine!

We are seeking an experienced, well-rounded, and hands-on Restaurant Manager to join our team. We are searching for an energetic, highly motivated person with a passion for hospitality. Reporting to the General Manager, you will act as a leader in our restaurant, upholding service priorities including fast, friendly, professional, and responsive service to the team and guests.

The Restaurant Manager must have:

• The motivation and leadership skill to represent the Gordon Ramsay Brand and its world class hospitality standards


• Previous experience as a Restaurant Manager within a fine dining establishment


• Previous experience in a high-volume restaurant


• A keen eye for detail to ensure delivery of the Street Pizza brand standards and the highest levels of food quality at all times


• A proven track record of recruiting, developing, motivating and retaining a high performing kitchen team


• A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the operation


• Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders


• Ability to multitask and effectively manage relationships at all levels

Key Accountabilities:

• Be responsible for effectiveexecution of the operation, whilst ensuring consistent presentation andguestsatisfaction in a lively restaurant and bar, interacting with guests and making each visit a memorable one!


• Being a leader, effectively managing the team and driving quality service and standards


• Responsibility for leading, inspiring and motivating the team to achieve loyalty and retention


• Responsible for the overall compliance of Health & Safety, and Food Safety to both statutory, and Gordon Ramsay Restaurants standards


• Ensuring the supply chain and stock control is effectively managed and controlled in keeping with the concept and in line with Gordon Ramsay Restaurant standards


• Effective management of targets set


• Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L

What’s in it for you:

• Competitive salary


• 401 (k)


• Insurance – Medical, Dental & Vision


• Flex Time


• Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more!


• Access to our world-class training & development opportunities globally


• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment


• A fantastic staff discount in US & UK restaurants


• Discount for your Friends & Family in all US & UK Restaurants

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We use eVerify to confirm U.S. Employment eligibility.