Operations Manager

Strategic Resources Inc; Washington (District of Columbia); On-site; USD 95,000 - 135,000; Full time

Job summary

Strategic Resources, Inc. (SRI) seeks an Operations Manager for the MFLC program in Washington, DC. The OM will oversee HR duties and daily contract operations, ensuring timely government assignment requests and coordinated logistics across worksites.

Applicants should hold a bachelor’s degree in business administration and/or project management, with at least five years of program-operations experience, HR management, and stakeholder communications in international or dispersed settings.

Qualifications

• Bachelor’s degree in business administration or related field is required.
• Minimum five years' experience managing international program operations.
• Experience with HR management, worksite/assignment tracking, finances, and stakeholder communications.

Responsibilities

• Oversee HR duties and daily contract operations.
• Ensure government worldwide assignment requests are fulfilled timely.
• Coordinate worksite logistics and travel with stakeholders’ points of contact.
• Maintain efficient operational procedures and high-quality service delivery.

Skills

Program operations management

Human resources management

Stakeholder communications

Financial management

Worksite/assignment tracking

Education

Bachelor's degree in Business Administration

Project management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

Military and Family Life Counseling Full-Time Management Washington, DC, US

Operations Manager, MFLC

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 38 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate Operations Manager (OM) to provide critical services to Veterans.

Overview:

The purpose of the MFLC Program is to provide confidential counseling, consultation, outreach, and program management services that support the readiness, resilience, and well-being of eligible military service members, their families, and survivors. Through a proactive and embedded service delivery model, licensed counselors will provide accessible preventative support that help eligible military service members and their families address the unique challenges associated with military life. These services are intended to reduce barriers to seeking counseling, promote early problem resolution, and strengthen the overall resilience of the military community. The MFLC Program currently deploys more than 2,500 licensed counselors to military installations throughout the United States (U.S.) and in more than 25 foreign countries.

Tasks & Responsibilities:

• Oversee the human resources duties and manage the daily operations of the contract


• E nsure that Government worldwide assignment requests are fulfilled in a timely manner


• Ensure execution of all work assignment logistics and travel, to meet assignments, are completed and coordinated with the applicable stakeholders’ POCs per worksite


• E nsure the efficient and effective operational procedures and processes to enable successful contract execution, as well as quality of services delivery to eligible participants.

Required Education, Skills & Abilities:

• A bachelor’s degree, at a minimum, from an accredited university or college in business administration, project management, and/or similar academic profession.
  


• At least five years of experience managing program operations for an international,globally dynamic, geographically dispersed, rapidly changing, and diverse program environment.


• At least five years of experience with human resource management and worksite/assignmenttracking, financial management, and stakeholder communications.

Desired qualifications:

• At least two years’ experience managing Service Level Agreements (SLAs) under an incentive based contract.


• At least two years’ experience supporting military organizations.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. SRI does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.