Operations Manager

Action Behavior Centers - ABA Therapy for Autism; Vernon Hills (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

10 days PTO

401k with company matching

Health insurance coverage

Bonuses up to $18,000

Job summary

A leading autism therapy provider in Vernon Hills seeks an Operations Manager to oversee facility operations, ensuring a supportive environment for families and staff. You will manage financial performance, foster community relationships, and lead a large team. Candidates should have 6 years of management experience, strong communication skills, and be able to navigate emotional intelligence in challenging situations. Competitive pay and benefits are offered, including potential bonuses.

Qualifications

• At least 6 years of people management experience leading a large team.
• Strong and professional communication style.
• Ability to manage financial and operational KPIs.

Responsibilities

• Lead overall operations of an ABC Facility.
• Metrics & Financials: Monthly tracking of KPIs.
• Establish strong connections with families.

Skills

People management

Communication skills

Emotional intelligence

Education

Bachelor's or Master's degree

Job description

3 days ago Be among the first 25 applicants

As an Operations Manager at ABC, you will lead the overall operations of an ABC Facility. This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and ownership of financial, safety, and compliance of your location.

Your goal is....

To Transform the lives of children with autism and the clinicians who support them.

Why Our Leaders Choose ABC:

Competitive Pay: Base salary between $65,000-$85,000*/year

Compensation range is based on professional experience and market allocations.

Bonus: Potential of up to $18,000 - Monthly & Quarterly!

Career Growth: Clear pathways from OM ->Senior OM ->Group OM -> Regional Director of Operations (RDO) -> Senior RDO!

Professional Development: Learning is one of our core values! It's instilled in our culture through our Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training Cohorts in Austin, TX!

Additional Rewards:

10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure

Student Loan Repayment Employer Contributions

Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare.

Door Dash Pass, Team Happy Hours, and Regional Night of Honors.

Up to $600 Student Loan Repayment Options & Tuition Discounts.

90% Health Insurance Coverage for ABC Teammates.

401k Retirement Plans with 2% Company Matching with 100% Vesting.

What you will be doing at ABC:

Metrics & Financials: Monthly tracking of KPIs, Clinic Budgets and Team Performance.

Community Engagement: Establish strong connections with families, providing education and guidance throughout the onboarding journey.

Team Leadership: Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence.

Conduct Performance Evaluation, Corrective Actions and Development Plans.

Plan Monthly & Quarterly Team Events and Celebrations!

Clinical Outcomes: Partner with your Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality.

What you will bring to ABC:

At least 6 years of people management experience leading a large team of professionals across multiple sites and /or district management.

Bachelors or Masters degree preferred or considerable people management experience required.

High EQ - we work with kids with developmental delays and their families.

Strong and professional communication style among Department Leaders.

An Impact Player who will give an amazing experience to all teammates & families! Someone who is never afraid to run to the fire and save the day!

Physical Requirements:

Ability to sit, stand, and walk and assume a variety of positions (i.e. bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, reaching at or above shoulder level, and reaching overhead.)

Ability to lift or move up to 50 pounds

Ability to maintain near and far visual acuity

Must be able to be physically present at assigned job location

Ability to properly wear necessary PPE

Ability to hear, understand, and distinguish speech or other sounds

Exposure to moderate-to-loud level of noise on a frequent bases

Ability to make independent decisions and evaluate consequence

Ability to safely and successfully perform the essential functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standard.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

ABC Story:

Every individual with autism has their own special story.

At ABC, our goal is to empower children with autism to achieve their full potential. We meet every child where they are, using a strengths-based approach.

With an industry leading Net Promoter Score of 97 from families, we engender loyalty and support from all parents and clinicians.

With location in Texas, Arizona, Colorado, Illinois, North Carolina and Minnesota, ABC is the largest and leading provider of Applied Behavior Analysis (ABA) for pediatric patients with autism.

Behind the success of each child is a passionate team of more than 1,000 board certified behavior analysts (BCBAs), 7,000 para-professionals (BTs and RBTs) and a support team of psychologists, assessment specialists and operations professionals devoted to serving and improving the lives of children with autism.

See what others have said when they made the decision to grow with us!

• Job function

  Health Care Provider, General Business, and Human Resources

• Industries

  Hospitals and Health Care and Health and Human Services

Referrals increase your chances of interviewing at Action Behavior Centers - ABA Therapy for Autism by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

Paid maternity leave

Paid paternity leave

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