Operations Manager

Ford Office Technologies; United States; Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Bereavement Leave

Vacation Benefits

Paid Holidays

Medical, Dental, and Vision Insurance

Life Insurance and additional coverage

Résumé du poste

Ford Office Technologies is seeking an Operations Manager to join a growing team driven by ownership, innovation, and results. This role focuses on leading daily service operations, optimizing workflows, and guiding a high-performing team to deliver measurable improvements across the service organization.

The ideal candidate excels at problem solving, team leadership, and building smarter systems. Your ideas and leadership will directly impact efficiency and business outcomes in a fast-paced

Qualifications

• Bachelor’s degree or equivalent experience in business-adjacent field.
• Proven experience in operations or service management.
• Strong leadership with ability to motivate and develop teams.
• Analytical mindset with data-driven decision making.
• Excellent communication and interpersonal skills.
• Highly organized with ability to manage multiple priorities.
• Experience with project management tools and operational systems.

Responsabilités

• Oversee daily service operations, including equipment installations and project coordination.
• Monitor performance metrics and identify opportunities for improvement.
• Improve workflows, processes, and overall operational efficiency.
• Lead, coach, and develop team members to drive engagement and productivity.
• Manage budgets, forecasting, and resource allocation.
• Partner with leadership to support company goals and growth initiatives.
• Oversee logistics, vendor relationships, and supply chain processes.
• Ensure compliance with company policies and industry standards.
• Resolve operational challenges and implement effective solutions.

Connaissances

Leadership

Analytical thinking

Communication

Organization

Project management

Formation

Bachelor’s degree in business administration or management

Outils

Project management tools

Description du poste

Job Type
Full-time

Description

Join a Growing Team That’s Built on Ownership, Innovation, and Results

At Ford Office Technologies, we don’t just manage operations, we continuously improve them. As we grow, we’re looking for a driven Operations Manager who thrives in a fast-paced environment and is excited to make a measurable impact across our service organization.

If you’re someone who enjoys solving problems, leading teams, and building smarter systems, this is an opportunity to step into a role where your ideas and leadership will truly matter.

Responsibilities

• Oversee daily service operations, including equipment installations and project coordination


• Monitor performance metrics and identify opportunities for improvement


• Improve workflows, processes, and overall operational efficiency


• Lead, coach, and develop team members to drive engagement and productivity


• Manage budgets, forecasting, and resource allocation


• Partner with leadership to support company goals and growth initiatives


• Oversee logistics, vendor relationships, and supply chain processes


• Ensure compliance with company policies and industry standards


• Resolve operational challenges and implement effective solutions

Requirements

• Bachelor’s degree in business administration, management, or a related field (or equivalent experience)


• Proven experience in operations or service management


• Strong leadership skills with the ability to motivate and develop teams


• Analytical mindset with experience using data to drive decisions


• Excellent communication and interpersonal skills


• Highly organized with the ability to manage multiple priorities


• Experience with project management tools and operational systems

In Return We Offer:

• 401(k) with company match


• Bereavement Leave


• Vacation Benefits


• Paid Holidays


• Medical, Dental, and Vision Care Insurance


• Company-paid Life Insurance and additional coverage options


• Voluntary Short-Term and Long-Term Disability Insurance


• Voluntary policies for additional insurance coverage, including accident, cancer, critical illness, or injury


• CDA Scholarship Foundation