Operations Manager

Ford Office Technologies; Connellsville (Fayette County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Bereavement Leave

Vacation Benefits

Paid Holidays

Medical, Dental, and Vision Care Ins

Company-paid Life Insurance and add'l

Voluntary Short-Term and Long-Term Dis

Voluntary policies for additional ins.

CDA Scholarship Foundation

Job summary

Ford Office Technologies is seeking an Operations Manager to drive daily service operations, improve workflows, and lead a growing team in a fast-paced environment.

You will monitor performance, manage budgets, and coordinate equipment installations while partnering with leadership on growth initiatives. Strong leadership, analytics, and communication skills are essential to deliver measurable results and enhance operational efficiency.

Qualifications

• Bachelor's degree in business administration, management, or equivalent experience.
• Proven experience in operations or service management.
• Strong leadership skills with the ability to motivate and develop teams.
• Analytical mindset with data-driven decision making.
• Excellent communication and interpersonal skills.
• Highly organized with the ability to manage multiple priorities.
• Experience with project management tools and operational systems.

Responsibilities

• Oversee daily service operations, including equipment installations and project coordination
• Monitor performance metrics and identify opportunities for improvement
• Improve workflows, processes, and overall operational efficiency
• Lead, coach, and develop team members to drive engagement and productivity
• Manage budgets, forecasting, and resource allocation
• Partner with leadership to support company goals and growth initiatives
• Oversee logistics, vendor relationships, and supply chain processes
• Ensure compliance with company policies and industry standards
• Resolve operational challenges and implement effective solutions

Skills

Leadership

Team leadership

Problem solving

Analytical mindset

Data-driven decisions

Communication

Organization

Project management

Education

Bachelor's degree or equivalent

Tools

Project management software

ERP/CRM systems

Job description

Description

Join a Growing Team That's Built on Ownership, Innovation, and Results

At Ford Office Technologies, we don't just manage operations, we continuously improve them. As we grow, we're looking for a driven Operations Manager who thrives in a fast-paced environment and is excited to make a measurable impact across our service organization.

If you're someone who enjoys solving problems, leading teams, and building smarter systems, this is an opportunity to step into a role where your ideas and leadership will truly matter.

• Oversee daily service operations, including equipment installations and project coordination
• Monitor performance metrics and identify opportunities for improvement
• Improve workflows, processes, and overall operational efficiency
• Lead, coach, and develop team members to drive engagement and productivity
• Manage budgets, forecasting, and resource allocation
• Partner with leadership to support company goals and growth initiatives
• Oversee logistics, vendor relationships, and supply chain processes
• Ensure compliance with company policies and industry standards
• Resolve operational challenges and implement effective solutions

Requirements

• Bachelor's degree in business administration, management, or a related field (or equivalent experience)
• Proven experience in operations or service management
• Strong leadership skills with the ability to motivate and develop teams
• Analytical mindset with experience using data to drive decisions
• Excellent communication and interpersonal skills
• Highly organized with the ability to manage multiple priorities
• Experience with project management tools and operational systems

In Return We Offer:

• 401(k) with company match
• Bereavement Leave
• Vacation Benefits
• Paid Holidays
• Medical, Dental, and Vision Care Insurance
• Company-paid Life Insurance and additional coverage options
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary policies for additional insurance coverage, including accident, cancer, critical illness, or injury
• CDA Scholarship Foundation