Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
Overview
The experienced leader in this role possesses strong leadership skills, excellent planning and execution ability, a dedication to delivering exceptional customer service, and a strong focus on profitability. This individual also appreciates a strong compensation package, and most importantly – prefers working for an organization that treats their employees right and is also willing to invest in their growth and overall success!
The highly influential role of Operations Manager at EverLine Coatings is an ideal career opportunity for an experienced, Operations focused professional who is looking to make their mark on an early-stage, growth-oriented organization.
Responsibilities
Team Leadership and Management
- Recruit, train, and supervise a team of skilled technicians and support staff.
- Provide ongoing coaching, feedback, and performance evaluations to ensure team members are motivated and productive.
- Foster a positive and collaborative work environment that promotes safety, quality, and professionalism.
Project Planning and Execution
- Oversee the scheduling and coordination of asphalt services projects, including line striping, infrared pothole repair, crack filling, seal coating, and power washing.
- Ensure that projects are completed on time, within budget, and according to client specifications.
- Conduct site inspections and assessments to identify project requirements and address any challenges or safety concerns.
- Work with pavement maintenance technicians at the jobsite to complete line striping and pavement maintenance services.
Resource Management
- Manage equipment and materials inventory to ensure availability for projects.
- Coordinate with vendors and suppliers to procure necessary supplies and services.
- Optimize resource allocation to maximize efficiency and minimize waste.
Quality Assurance and Safety Compliance
- Implement and enforce quality control measures to maintain high standards of workmanship and customer satisfaction.
- Ensure compliance with all safety regulations and company policies to create a safe working environment for all employees.
- Conduct regular safety training sessions and inspections to mitigate risks and prevent accidents.
Client Communication and Relationship Management
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing updates on project status.
- Cultivate strong relationships with clients through clear and proactive communication, attentive service, and responsiveness to their needs.
- Identify opportunities for upselling or cross-selling additional services to enhance client satisfaction and generate revenue.
Who We Are
EverLine Coatings and Services is a disruptive and rapidly scaling commercial asphalt services franchise. Our services are a one stop shop that includes eco-friendly line striping, parking lot maintenance including asphalt repair, sealcoating, and power washing. We are looking to build a team of skilled experts to take the organization to the next level. Our team stands ready to welcome and support new team members of all cultural backgrounds into our growing family.
Requirements
- Proven experience in asphalt services or construction management, with a minimum of 3 years in a leadership role.
- Strong knowledge of asphalt maintenance techniques, equipment, and materials.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Effective communication skills, both verbal and written, with the ability to interact professionally with clients, team members, and stakeholders.
- Demonstrated leadership qualities, including decision-making, problem-solving, and conflict resolution skills.
- Flexibility to work evenings and weekends as needed to accommodate project schedules and client demands.
- Valid driver's license and clean driving record.
- Familiarity with safety regulations preferred.