Operations Manager

Del-Air Heating & Air Con; Tampa (FL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Opportunities for career growth andAdv

Competitive wages

Company Paid Life Insurance

Medical, Dental, and Vision Plans

Paid time off (PTO) / Paid holidays

Referral Incentives

Job summary

Del-Air Heating, Air Conditioning, and Refrigeration is hiring an Operations Manager in Tampa, FL to lead the RSR departments across satellite locations. You will collaborate with the leadership team, branch managers, and service teams to sustain high-quality service, improve productivity, and drive customer satisfaction.

The role requires at least five years in HVAC field experience, strong people management skills, and proficiency with MS Office.

Qualifications

• HVAC field experience of at least 5 years.
• Proficient in MS Office: Word, Excel, PowerPoint.
• Experience with low & high voltage wiring.
• Prior experience in managing employees.
• Valid driver’s license and ability to operate a company vehicle.
• EPA Certification.
• Eligible to legally work in the United States.
• Spanish speaking ability preferred.
• Background check and drug screen completed.

Responsibilities

• Oversee day-to-day HVAC workflow at satellite locations.
• Set sales/productivity goals with leaders across branches.
• Forecast capacity and hire/train to meet goals.
• Identify training needs and implement development plans.
• Address service quality deficiencies with customers.
• Manage inspection program for compliance.
• Coordinate service technicians and apprentices for efficiency.
• Maintain service department profitability.
• Grow the service team in satellite locations.
• Prioritize safety in the workplace.

Skills

HVAC field experience

Management / leadership

Spanish language (preferred)

MS Office Suite

Driver's license & vehicle use

Education

EPA Certification

Tools

MS Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

Full Time OPEX Tampa, FL, US

3 days ago Requisition ID: 2925

Salary Range: $85,000.00 To $105,000.00 Annually

DEL-AIR Heating, Air Conditioning, and Refrigeration is a rapidly growing industry leader with seven locations serving Central Florida - Clermont, Davenport, Jacksonville, Melbourne, Sanford (headquarters), Sarasota, and Tampa.

Primary Responsibilities: This role is primarily responsible for the management of the RSR departments in the satellite locations. Also, assists the RSR general managers in providing management support to create an environment that promotes teamwork, continuous improvement, learning, customer satisfaction and high standards of service.

Specific Duties & Tasks:

• Oversees the day-to-day workflow of the HVAC in the satellite locations.
• Collaborates with leadership Team, branch managers, sales managers, call center, and other key stakeholders to set reasonable sales and/or productivity goals for assigned location.
• Forecasts capacity is needed in all areas of responsibility. Hires and trains qualified candidates to meet business goals.
• Identifies training needs and opportunities; develops and implements a plan for meeting those needs in partnership with other business leaders as needed.
• Works with customers to address and mitigate deficiencies in quality of service done.
• Manages inspection program to ensure compliance with performance work.
• Coordinates activities of service technicians and apprentices so that operational efficiency, productivity, and economy are realized for labor, materials, and equipment.
• Maintain the operational effectiveness and profitability of the Service department within their respective locations.
• Grow and develop the service team both in number and skill within the satellite locations.
• Ability to diagnose equipment malfunctions and prescribe repair procedures.
• Recommends persons to be hired, disciplined, discharged or promoted.
• Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
• Responsible for special projects as requested by management and other duties/ responsibilities as assigned to meet the ongoing needs of the organization.
• Ensure compliance with all Del-Air policies and procedures.

Qualifications:

• Have a minimum of 5 years of HVAC field experience.
• Computer literate with adequate knowledge in MS Office Suite – Word, Excel, PowerPoint; working knowledge of basic office equipment.
• Be experienced with low & high voltage wiring
• Prior experience in managing employees, preferred.
• Always obtain a valid driver’s license and able to meet auto guidelines to operate a company-owned vehicle.
• Must have EPA Certification
• Eligible to legally work in the United States.
• Be at least 18 years of age.
• Ability to speak Spanish, preferred.
• Successfully complete a background check and drug screen.

Benefits offered at Del-Air:

• Opportunities for career growth and advancement
• Competitive wages
• Company Paid Life Insurance
• Medical, Dental, and Vision Plans
• Paid time off (PTO) / Paid holidays
• Corporate Wellness & Safety Programs
• Referral Incentives

We are an Equal Opportunity Employer and a Drug-Free Work Place