Operations Manager

Tallahassee Memorial Healthcare; Tallahassee (FL); On-site; USD 85,000 - 115,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking an Operations Manager to lead the day-to-day operations of ambulatory care clinics within our multi-site medical group. You will drive performance, improve patient experience, ensure regulatory compliance, and support clinicians and staff across assigned locations.

Reporting to the Director of Operations, you will manage operational metrics, coordinate workflows, and foster engagement.

Qualifications

• Minimum 3-4 years progressive healthcare operations management experience.
• Minimum of 3 years leadership experience managing healthcare teams.
• Experience in ambulatory care, physician practice management, or multi-site healthcare operations.
• Excellent working knowledge of electronic practice management and medical records.
• Medical office management skills.

Responsibilities

• Oversee day-to-day operational leadership of ambulatory care clinics.
• Drive performance management and strategic execution.
• Ensure regulatory compliance, financial performance, provider support, and staff engagement across locations.
• Reports to Director of Operations.
• Supervises: None.

Skills

Medical office management

Electronic medical records

Education

High school diploma or equivalent

Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Nursing, or related field

Job description

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

Operations Manager is responsible for the day-to-day operational leadership, performance management, and strategic execution of ambulatory care clinics within a medical group consisting of primary care and specialty care practices. This role ensures efficient clinic operations, exceptional patient experience, regulatory compliance, financial performance, provider support, and staff engagement across assigned locations

Reports:

Director of Operations

Supervises:

None

WHAT YOU’LL NEED TO APPLY

Required Education:

Minimum: High School Diploma or equivalent; Preferred: Bachelor's Degree in Business or HealthCare related field (to include RN).

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Nursing, or related field.

Required Experience:

• Minimum of 3-4 years progressive healthcare operations management experience.
• Minimum of 3 years leadership experience managing healthcare teams.
• Experience in ambulatory care, physician practice management, or multi-site healthcare operations.

Behavioral Criteria: Other training or special skills:

• Medical office management skills.
• Excellent working knowledge of electronic practice management and medical records.

Required Certification/License/Registry:

None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.