Operations Manager

Lifestyle Solutions; Summerville (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive Medical and Dental benefits

401(k) plan with company match

Paid Time Off (PTO) and holiday pay

Job summary

A leading furniture design company based in Summerville, SC is seeking an Operations Manager. This role involves overseeing the distribution center's operational success, optimizing logistics processes, and managing a diverse team. The ideal candidate has over 5 years of operations management experience, deep expertise in logistics, and strong communication skills. Benefits include a competitive salary, comprehensive medical and dental coverage, and a 401(k) plan with matching contributions.

Qualifications

• 5+ years of progressive operations management experience in wholesale distribution or logistics.
• Power-user proficiency in ERP/WMS systems, with a focus on NetSuite.
• Deep understanding of freight classifications and logistics for oversized goods.
• Strong leadership and cross-functional communication.
• Ability to translate data into executive insights.
• Process-oriented mindset focused on scalable systems.

Responsibilities

• Manage end-to-end operations of the distribution center, ensuring high efficiency.
• Streamline processes and troubleshoot order flow bottlenecks.
• Direct daily warehouse activities including receiving and picking.
• Maintain 99%+ inventory accuracy through cycle counts.
• Ensure OSHA compliance and a tour-ready facility.
• Manage carrier relationships and escalations for OS&D.

Skills

Operations Management

Logistics

Data Analysis

Team Leadership

Communication

Tools

NetSuite (or similar ERP/WMS)

Excel (Pivot Tables, VLOOKUPs)

Job description

Lifestyle Solutions (LS) has been a leader in innovative furniture design and functionality for over 30 years, seamlessly blending traditional and contemporary styles to fit any lifestyle. LS supports its partners with retail and e-commerce solutions to help grow businesses, enhance customer visibility, and tailor programs to meet unique requirements.

Operations Manager | Summerville, SC

Role Overview

The Operations Manager is a high-impact leadership role responsible for the end-to-end operational success of our Summerville, SC distribution center. Reporting to the Director of Operations, you will lead the inbound and outbound flows with hands‑on facility management. This role requires a unique blend of high-level strategic thinking (process optimization, data analysis) and ground-level execution (logistics, team leadership). You are responsible for ensuring that systems are synchronized, inventory is accurate, and every order from executed with precision.

Core Responsibilities

Technical Order Flow & Systems Management

• Streamline processes, improve workflows, and implement best practices to enhance productivity.
• Troubleshoot order‑flow bottlenecks to prevent shipping delays.
• Leverage advanced Excel skills to build data models for inventory reconciliation, carrier performance, and labor productivity.

Logistics & Freight Strategy

• Manage all outbound and inbound freight, maintaining deep expertise in LTL and FTL market dynamics and rate structures.
• Direct high‑pressure logistics for trade show booths and sample programs, ensuring zero‑fail delivery timelines.
• Act as the primary point of escalation for carrier relationships, OS&D claims, and complex routing requirements.

Facility & Team Leadership

• Direct all daily warehouse activities including receiving, put‑away, and picking in a high‑density racked environment.
• Hire, train, schedule, coach, and develop a team of warehouse associates and coordinators, fostering a culture of proactive problem‑solving.
• Maintain 99%+ inventory accuracy through a rigorous daily cycle count program and "damage‑prevention" protocols.
• Ensure 100% compliance with OSHA regulations and maintain a "tour‑ready" facility at all times.

Qualifications

• Experience: 5+ years of progressive operations management experience, specifically within wholesale distribution or logistics.
• Technical Skills: Power‑user proficiency in ERP/WMS systems (NetSuite preferred). Advanced Excel mastery (Pivot Tables, VLOOKUPs, complex formulas) is required.
• Logistics Expertise: Deep understanding of freight classifications, LTL/FTL routing, and the complexities of oversized goods (furniture experience is a major plus).
• Leadership: Proven ability to lead a diverse team and move the needle from tactical "firefighting" to strategic planning.
• Communication: Excellent verbal and written communication; ability to translate complex operational data into clear, actionable insights for executive leadership.
• Mindset: A "Process Obsessive" who prefers building scalable systems over implementing one‑off fixes.
• Salary: Competitive base salary commensurate with experience.
• Health: Comprehensive Medical and Dental benefits package.
• Retirement: 401(k) plan participation with company match.
• Time Off: Paid Time Off (PTO) and holiday pay.