Operations Manager

Socket.dev; Sparks (NV); On-site; USD 100,000 - 138,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with match

Annual Education Assistance

Paid Vacation & Holidays

Job summary

WM is seeking a Manager, Operations in the Reno area to lead day-to-day facility operations, including material processing, transportation, and field services. You will supervise supervisors, manage safety programs, and drive continuous improvement while ensuring cost-effective performance and high customer satisfaction.

The role requires a Bachelor's degree or equivalent and at least 3 years of multi-location management experience. Competitive benefits are provided.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum 3 years of management experience overseeing multi-location teams.
• Strong leadership and communication skills.

Responsibilities

• Lead supervisors and direct reporting staff.
• Oversee health and safety meetings and trainings.
• Coordinate daily operations scheduling across weekly, monthly, yearly.
• Manage customer concerns and drive customer satisfaction.
• Develop and monitor budgets to hit yearly goals.

Skills

Leadership

Operations management

Health & Safety

Budgeting

Team development

Education

Bachelor's Degree or the equivalent in related work experience

Tools

MS Office Suite

Job description

Stericycle is now part of WM.To learn more about WM's acquisition of Stericycle,CLICKHEREto read the press release.

**Location of Position:** 1655 Milan Drive, McCarran, NV 89434 (RENO AREA)

Pay Range: $100,000 to $138,000 (DOE)
Shift:Monday-Friday, 7-7:30 AM Start.24/7 Operation and shift may vary depending on need.
What is the value of a WM job? The value of a WM job ismore than a paycheck.It’s a way to create opportunities for you and your family.
We Are Stable: Our WM team is home every day, and our team membersperform essential and meaningful work.
We Are Committed to Growth: Annual Education Assistance Benefit available for team members.
We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!
Who are we? #WeAreWM

I. Job Summary

The Manager, Operations is responsible for leading and managing day-to-day operations of a facility or multiple operational units, including material processing, transportation, and field services. This role oversees personnel, equipment, and processes to ensure safe, compliant, efficient, and cost-effective operations while delivering high levels of customer satisfaction. The position drives operational excellence through continuous improvement initiatives, financial oversight, and strong leadership across diverse teams.

II. Essential Duties and Responsibilities

• Manage and provide leadership for all supervisors and direct reporting employees.
• Manage and attend all Health and Safety meetings and train employees in any safety issues.
• Oversee the daily collections for accuracy and profitability and direct dispatch if necessary.
• Prepare the daily schedule of operations on a weekly, monthly and yearly basis.
• Manage customer complaints and concerns.
• Develop budgets for upcoming year and review monthly to ensure company is on track for yearly goals.
• Manage any HR concerns with staff on Hiring, discipline, vacations and WSIB.
• Establishes and communicates performance standards and objectives; conducts performance appraisals.
• Monitors operations and staff and recommends, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources. Develop new company policies and provide training as needed.
• Monitors and ensures that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, to prevent accidents or injuries.
• Oversee that all employees are adhering to company policies and procedures.
• Oversee building and grounds maintenance for Operations.
• Other duties as directed or required.
• Monitors department work productivity, reports on trends, recommends, and implement changes to continually improve work productivity.
• Ensures that entire plant is within regulatory compliance, including transfer stations, trucking domiciles, office and support facilities within the plant operation. Reviews all applicable regulatory paperwork.
• Ensures continual improvement of productivity standards and worker safety performance in all phases of the operation.
• Pro-actively interfaces with area peers to achieve business goals.
• Initiates actions to ensure timely resolution of identified hazards or unsafe conditions or practices. Trains production and maintenance employees, when necessary.
• Ensures adequate level of supplies and equipment and purchases supplies and equipment, when needed.
• Performs other related duties as required or requested.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree or the equivalent in related work experience.
• 3 years of previous management experience in a structured environment, overseeing multi-location teams.

B. Preferred Qualifications

• Driver’s License.

IV. Physical Requirements

• Standing
• Walking
• Sitting
• Lifting
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

WM Leaders are a critical part of our People First culture.

The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions.

WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow.