Operations Manager

UOVO; South San Francisco (CA); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Medical plan

Vacation and holidays

Parental leave

Sick leave

401k Employer match

Flexible Savings Account

Life Insurance

Team lunches

Eggcellence Awards

Job summary

UOVO in San Francisco, CA is hiring an Operations Manager to lead the South San Francisco team responsible for art handling and logistics. The role oversees crates, storage, and facilities operations, ensuring safety, accuracy and exceptional client service.

Masonry details include managing staff performance, coordinating with account management, and maintaining NetSuite documentation and reporting. In-person five days a week with occasional nights or weekends.

Qualifications

• 5+ years of demonstrated effective people management experience.
• 7+ years warehouse, project management and/or logistics experience.
• Experience interacting with art professionals.
• Excellent communication and multitasking skills.
• Proficient with Microsoft Office and collection management databases.

Responsibilities

• Lead, manage and mentor a team of art handlers daily; develop training curriculum.
• Manage fabrication schedule of crates; ensure client satisfaction, safety and quality.
• Oversee storage handling including racking, forklift training, OSHA compliance, inventory.
• Schedule service work with Account Management; coordinate Warehouse and Transportation teams.
• Complete paperwork: Warehouse Receipts, BOLs, and inventory audits.
• Prepare estimates; provide site feedback; conduct on-site supervision as needed.

Skills

People management

Art logistics

Communication

Project management

Warehouse operations

Tools

Microsoft Office

NetSuite

Job description

Compensation: $130,000 - $140,000 / year

Department: Operations

Location: San Francisco, CA

Compensation: $130,000 - $140,000 / year

Description

ABOUT UOVO

Are you ready to embark on a journey where your passion for art, fashion, culture, and excellence converge? Welcome to UOVO—the epitome of sophistication in storage, management, and logistics of valuable art, fashion, and wine. We invite all voices, experiences, and talents to join us and become part of an unparalleled journey where your career aspirations align with the remarkable. With state‑of‑the‑art facilities across the country, we work towards exceeding expectations, for both our clients and employees alike.

At UOVO, we are more than logistics; we are architects of bespoke solutions and curators of extraordinary experiences. From climate‑controlled storage to private viewing galleries, industry‑leading technology to a full suite of services, UOVO crafts tailored solutions that go beyond preservation—they elevate.

As part of the UOVO team you will work alongside industry professionals who share a passion for art, fashion, and logistics in a collaborative environment where your expertise contributes to the best‑in‑class employment and client experience UOVO provides!

Operations Manager, UOVO South San Francisco

UOVO, the nation’s leading provider of storage and services for art, archives, and collectibles, seeks an Operations Manager to join its dynamic and growing team. This position would be overseeing the South San Francisco technical staff in the safe storage and handling of important fine art, fashion and other unique collections. The position will be responsible for leading, managing and mentoring the South San Francisco staff as well as coordinating special logistical projects with UOVO’s Account Management team and other senior managers.

Core Responsibilities

• Lead, manage and mentor a team of highly skilled art handlers in daily activities and art handling procedures as it pertains to the Warehouse, Crate Shop, and Viewing Rooms. This includes but is not limited to ensuring that all assignments are completed in a timely fashion, approving paid time off, completing annual performance reviews, giving corrective feedback, and developing staff training curriculum
• Manage the fabrication schedule of all crates in South San Francisco, ensuring that the highest level of client satisfaction, safety, and quality of work are maintained
• Oversee the efficient and safe handling of all storage in South San Francisco including racking, forklift training, OSHA compliance, barcoding, scanning, and inventory management.
• Ensure all service work is scheduled and executed in an efficient and timely manner in conjunction with the Account Management team. This includes both the Warehouse and Transportation teams as it applies.
• Make certain all paperwork such as Warehouse Receipts, BOLs, and other inventory audits are completed in a timely and accurate manner.
• Support in preparing estimates and give technical feedback to the Account Management team as needed.
• Conduct site visits and provide on site supervision as needed for various service jobs.
• Lead the training program for the South San Francisco Operations team in support of best handling practices, rigging, inventory control, NetSuite, and adherence to UOVO’s policies and procedures.
• Close out Work Orders in NetSuite.
• Oversee the ordering of supplies for South San Francisco.
• Make certain the warehouse is properly secured each day and functioning well.
• Process any pertinent accounts payable.
• Regularly collaborate and communicate with the UOVO Operations teams in other UOVO locations to ensure alignment on policies and procedures as well as other key initiatives.
• In conjunction with other key stakeholders, establish goals and objectives in line with UOVO’s Performance Management program; providing quarterly feedback and completing annual performance reviews for all direct reports and their teams.
• Create a positive and engaging work environment by mentoring, coaching, and motivating direct team members and their teams if applicable.

Qualifications & Skills

• Team Player, able to work in a dynamic environment
• Comfortable in a results‑driven workplace
• 5+ years of demonstrated effective people management experience
• 7+ years warehouse, project management and/or logistics experience (art logistics/warehousing is preferred )
• Experience interacting with art professionals
• Excellent communication and multitasking skills
• Proficient in computer applications, including Microsoft office suite and collection management databases
• Ability to push and pull 150 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
• Ability to carry 40 pounds of varying size and shape up to a distance of 90 feet
• Ability to stand, walk, squat, bend, kneel, crouch, twist, and reach overhead
• Familiarity with the use of hand trucks, pallet jacks, jbars, dollies and other necessary warehouse equipment

This in‑person position requires on‑site presence at UOVO’s South San Francisco facility five days a week with occasional requests to work nights and on weekends.

Compensation & Benefits

UOVO offers competitive compensation, commensurate with experience.

UOVO offers a robust suite of benefits including:

• 100% employer‑covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options.
• 2 weeks annual paid vacation, with increased vacation awards throughout the first 5 years of service
• 10 paid holidays plus one additional floating holiday
• Company Sponsored Parental Leave policy
• Company-Sponsored Paid Sick Leave
• 100% 401k Employer match up to 3% of employee contributions.
• Flexible Savings Account, Commuter Benefits, and Childcare Benefits
• Company-sponsored Life Insurance and Long Term Disability Benefits
• Monthly Team Lunches and Birthday celebrations
• Employee Recognition Program ( the “Eggcellence Awards”)